Version: 9.0-revA
Effective Date: June 10, 2025
Executive Summary – Terms of Use (Non-Binding Overview)
This summary is provided solely for user convenience. It does not constitute the full legal agreement. Users are bound exclusively by the full Terms and Conditions set forth below.
Executive Summary – Terms of Use
This summary highlights key terms but does not replace the full Terms and Conditions. Users agree that:
- They are bound by the complete Terms, which may be amended unilaterally by Marinode AI Solutions LLP at any time, including to address evolving regulations, security risks, or operational changes.
- They must comply fully with all rules and disclaimers stated herein.
- Continued use of the Platform after changes constitutes acceptance of the revised Terms. This ensures the Platform’s ongoing adaptability and compliance, protecting the Company’s legal and operational interests.”
1. About the Platform
Engine Room Ninja is a globally accessible software-as-a-service (SaaS) application, accessible via web and mobile, operated and maintained by Marinode AI Solutions LLP, an Indian limited liability partnership headquartered in Kerala. The platform integrates artificial intelligence technologies with a user-driven community forum, primarily targeting marine professionals (including engineers, cadets, and institutions), though not restricted to them.
2. Freemium Access Model
Engine Room Ninja operates on a freemium pricing model. While certain basic features are available free of charge, additional tools, services, or content are accessible only via paid subscriptions or purchases. The scope of access, limitations, and feature sets may be modified at any time without prior notice. By using the platform, users acknowledge that access to free services does not imply entitlement to continued free access in perpetuity.
3. Non-Reliance on AI Output
All AI-generated responses, outputs, or recommendations are provided solely for exploratory, informational, and illustrative purposes. They do not constitute legally binding guidance or professional advice of any kind. Users must not rely on such outputs for critical, safety-related, legal, engineering, or financial decision-making. Marinode AI Solutions LLP expressly disclaims all liability for actions taken or not taken based on AI-generated content.
4. User-Generated Content (UGC) and Licensing
Users retain ownership over content they create and submit. However, by uploading any content to the platform (including but not limited to text, images, audio, and video), users grant Marinode AI Solutions LLP a perpetual, irrevocable, royalty-free, transferable, sublicensable, and worldwide license to use, store, display, adapt, and distribute such content for platform operation, moderation, promotion, analysis, and archival purposes.
Users remain solely responsible for the legality, accuracy, and ownership of their submissions. The platform reserves the unconditional right to remove, suppress, or restrict content that it deems, in its sole discretion, to be in violation of the Terms or applicable law.
5. Moderation and Platform Governance
The platform facilitates community flagging and automated moderation systems. Human moderation may be applied at the sole discretion and operational capacity of Marinode AI Solutions LLP. Users acknowledge that:
- No platform is obligated to proactively monitor content;
- Failure to act on specific content does not waive the platform’s rights;
- Enforcement actions may be taken without advance notice.
Marinode AI Solutions LLP reserves full authority to suspend or terminate user access without liability or obligation to provide explanation.
6. Data Collection, Storage, and Processing
Personal and technical data (including names, contact details, device metadata, session logs, and content interactions) are collected for platform operation, analytics, and compliance. All user data is stored on Amazon Web Services (AWS) infrastructure, primarily located within the territory of India.
By using the platform, users consent to such data collection, storage, and processing, including cross-border data transfer where necessary. Marinode AI Solutions LLP adheres to best efforts in compliance with major international data protection regulations, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.
7. Use of Third-Party Services
Engine Room Ninja integrates with external services such as hosting providers, analytics platforms, and authentication systems. These integrations are necessary for the operation and continuous improvement of the platform. By using the platform, users consent to these third-party interactions and agree to comply with any additional terms such services may impose.
The company disclaims responsibility for any acts or omissions by third parties, including data loss or processing outside its control.
8. Billing, Payment, and Refunds
All purchases, subscriptions, and paid feature unlocks are subject to payment via accepted payment gateways. Pricing is displayed in the local currency or a reference currency as determined by the company. Marinode AI Solutions LLP enforces a strict no-refund and no-cancellation policy across all services. By completing a payment, users explicitly waive any refund rights to the fullest extent permissible by applicable law.
Where applicable laws mandate minimum refund or cancellation rights (e.g., cooling-off periods), the platform will comply as required and no further.
The Platform is currently in its MVP (Minimum Viable Product) stage, and as such, comprehensive compliance with data protection laws such as the GDPR, CCPA/CPRA, and the Digital Personal Data Protection Act (DPDP Act) is under progressive implementation. Where legally required, Marinode AI Solutions LLP adheres to the principles of these regulations, including lawful basis for processing, data minimization, security safeguards, and user rights mechanisms. Users acknowledge that data protection features and governance mechanisms may evolve or be partially deployed at this stage, and that the Company’s future compliance efforts will be integrated into the Platform’s operational maturity and business practices.
Users acknowledge that regulatory changes, compliance requirements, or government-imposed fines (including but not limited to GDPR, CCPA/CPRA, DPDP Act, and future AI governance regulations) may impact the Platform’s operations, data practices, or service availability.
Users expressly waive and release Marinode AI Solutions LLP and its affiliates from any claims, damages, or liabilities arising from: (a) Regulatory penalties or compliance enforcement actions against the Company; (b) Service disruptions or feature limitations resulting from regulatory compliance efforts; (c) Any inability to access, modify, or delete data as a result of lawful data preservation or compliance obligations.
The Company’s total liability for any data privacy or compliance-related issues shall not exceed the amount paid by the User in the thirty (30) days preceding the event giving rise to the claim, to the extent permitted by Applicable Law.”
9. Jurisdiction, Dispute Resolution, and Governing Law
All legal disputes, claims, or proceedings relating to the platform shall be governed exclusively by the laws of the Republic of India. Users irrevocably consent to the exclusive jurisdiction and venue of courts located in the following order of priority:
- District Courts in Thiruvananthapuram (Trivandrum), Kerala;
- If unavailable, any competent court in the State of Kerala;
- If unavailable, any competent court in the territory of India.
Marinode AI Solutions LLP may, at its discretion, enforce its rights in any jurisdiction necessary to protect its legal interests.
10. Binding Consent and Agreement
No user may access or use the platform unless they have affirmatively accepted the full Terms and Conditions via an opt-in mechanism (clickwrap). This ensures that the agreement is enforceable under global electronic contract standards. Continued use of the platform constitutes ongoing acceptance of all current and future terms.
11. No Warranty & No Guarantee of Results
The Company expressly disclaims any warranty, guarantee, or representation of results, performance, or feature stability for the Platform, including but not limited to its AI outputs, community tools, or other features. All access and use is at the User’s sole risk.
Section 1: Definitions and Interpretation
1.1. Defined Terms
For the purposes of this Agreement (the “Terms”), the following capitalized terms shall have the meanings set forth below. These definitions apply throughout the Terms, regardless of whether the terms appear in singular or plural form.
- “Platform” means the mobile and web-based application and associated services provided under the trade name “Engine Room Ninja,” including all its versions, subdomains, APIs, web components, and all associated products, services, and interfaces, whether currently existing or developed in the future.
- “Company” or “We” or “Us” refers to Marinode AI Solutions LLP, an Indian limited liability partnership having its registered office at Ratnam Arcade, ITI Road, Kazhakkoottam, Thiruvananthapuram, Kerala 695582, India, including any parent, subsidiary, or affiliated legal entity or successor-in-interest.
- “User” or “You” or “Your” refers to any individual or legal entity that registers for, accesses, browses, uses, downloads, interacts with, or otherwise engages with any part of the Platform, whether directly or through automated means, including both free and paid users.
- “Account” means a unique user registration maintained on the Platform associated with an individual or entity for the purpose of authentication, usage, and access to services.
- “Content” means all data, files, information, messages, posts, articles, comments, text, graphics, photos, audio, video, documents, chat logs, and other materials that are uploaded, transmitted, created, submitted, stored, or made available on the Platform by Users, the Company, or third parties.
- “AI Output” means any response, recommendation, completion, suggestion, or data generated or synthesized through any artificial intelligence, machine learning, or large language model functionality embedded within or accessed through the Platform.
- “Paid Services” means any feature, function, subscription, upgrade, or service that is available on the Platform only upon payment of a fee, whether recurring or one-time, and whether denominated in local or foreign currency.
- “Freemium Model” refers to the business and service delivery framework wherein certain features of the Platform are made available without monetary charge, while others require payment for full access or enhanced functionality.
- “Third-Party Services” means any tools, applications, APIs, software, cloud providers, data processors, analytics providers, login providers, or other systems not owned or controlled by the Company but integrated into or interacting with the Platform.
- “Applicable Law” refers to any law, regulation, statute, directive, decision, rule, guideline, ordinance, or governmental requirement, whether national, international, federal, state, provincial, or local, including but not limited to the laws of the Republic of India, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and any successor legislation.
- Emerging Technologies: Includes but is not limited to blockchain, decentralized AI, edge computing, quantum computing, or any future technology relevant to Platform operations or regulatory obligations. Regulatory Obligations: Any current or future law, regulation, directive, standard, or guideline applicable to the Platform or Company, including sector-specific and AI-specific regulations.
1.2. Interpretation and Construction
The following principles of construction and interpretation apply to this Agreement and all related documents, regardless of the legal jurisdiction of the User:
(a) References to the singular include the plural and vice versa;
(b) Headings are inserted for convenience only and shall not affect interpretation;
(c) References to “including” or “includes” shall be construed as “including without limitation” or “includes without limitation”;
(d) Any obligation on the part of the User not to do something shall include an obligation not to permit or allow that thing to be done by another party acting under the User’s control;
(e) Any references to services, tools, or features shall include future upgrades, enhancements, modifications, and replacements;
(f) Any reference to a statute, regulation, or law shall be deemed to refer to such statute, regulation, or law as amended, consolidated, or replaced from time to time, and includes any subordinate legislation issued under it.
(g) In case of any ambiguity, conflict, or uncertainty in these Terms, interpretations that favor Marinode AI Solutions LLP shall apply, to the maximum extent permitted by law.
(h) The section titles, headings, subheadings, and executive summaries used in these Terms are provided solely for convenience and ease of understanding. They shall have no legal or contractual effect and shall not be used to interpret the scope, meaning, or intent of any provision herein.
1.3. No Waiver of Company Protections
No definition or clause in this section, or elsewhere in these Terms, shall be interpreted or applied in a manner that restricts, waives, or limits any rights, defenses, or remedies available to the Company under Applicable Law or contract, unless expressly and unambiguously stated in writing by the Company.
Section 2: Scope of Services and Eligibility
2.1. Nature, Purpose, and Operational Scope of the Platform
The Platform, branded as “Engine Room Ninja,” is a proprietary software-as-a-service (SaaS) ecosystem developed, owned, and operated exclusively by Marinode AI Solutions LLP, a limited liability partnership registered in India. The Platform is designed to facilitate digital interaction, community engagement, and AI-assisted exploration primarily in the domain of marine engineering and adjacent technical fields. However, access is not limited by profession and is open to eligible users globally.
The Platform includes, but is not limited to:
(a) Public and private user-generated discussion forums;
(b) AI-enabled chatbot modules, simulations, data analysis tools, and interactive systems;
(c) Knowledge-sharing features such as media uploads, document exchange, and community voting;
(d) Free access tiers and monetized features under a freemium and subscription-based model;
(e) Future integrations, features, APIs, partner services, and upgrades introduced at the sole discretion of the Company.
The Platform is not designed, marketed, or intended to replace or function as a regulated professional service (e.g., technical consulting, legal or financial advisory, medical triage, or emergency services). All features are provided for non-commercial, non-advisory, and non-authoritative use only. The Company expressly disclaims any expectation, reliance, or interpretation of the Platform as fulfilling professional obligations under any standard or statute.
The Company retains complete and unrestricted discretion to modify, suspend, discontinue, restrict, or expand any aspect of the Platform without notice or liability.
Users expressly acknowledge that the Platform and its features are in continuous development, and that some features or compliance elements may or may not be fully implemented at this time.
2.2. Exclusion of Professional Services, Safety Functions, and Emergency Use
All features of the Platform, including AI-generated content, user posts, interactive tools, technical suggestions, or responses, are non-binding, informational, and exploratory in nature. They do not constitute, and must not be construed as constituting:
- Technical or engineering advice;
- Safety instructions or regulatory interpretations;
- Legal, medical, financial, tax, or compliance recommendations;
- Emergency assistance or time-sensitive guidance.
Users are expressly prohibited from:
(a) Relying on any Platform content, including AI Output or user commentary, for decisions involving safety, compliance, design, operational protocols, or legal liability;
(b) Using the Platform in high-risk or life-critical contexts, including but not limited to vessel navigation, offshore platform operations, or regulatory submissions;
(c) Using any part of the Platform as a substitute for direct consultation with a certified professional, engineer, technician, regulator, or safety officer.
All risk associated with reliance on Platform features resides exclusively with the User. The Company disclaims, to the maximum extent permitted by law, all warranties, guarantees, and liability arising out of or related to such reliance.
2.3. User Eligibility and Legal Capacity
Use of the Platform is strictly limited to Users who meet all of the following eligibility criteria:
(a) The User is a natural person aged thirteen (13) years or older or such greater age as required for legal digital consent under local laws, or a duly incorporated legal entity in good standing under the laws of its jurisdiction;
(b) The User has full legal capacity and authorization to enter into this binding Agreement;
(c) The User is not a person or entity barred from accessing digital services under the laws of India, their local jurisdiction, or applicable sanctions and export control regulations.
Users are strictly prohibited from:
- Misrepresenting age, identity, or legal authority;
- Circumventing account restrictions, verification processes, or compliance checks;
- Accessing the Platform from jurisdictions where such use is prohibited by law.
The Company reserves the absolute right to:
(a) Deny or revoke access to any User for failure to meet these requirements;
(b) Conduct periodic eligibility audits or KYC procedures;
(c) Report unlawful access or misrepresentation to competent authorities.
Users certify that their use of the Platform does not violate applicable export controls, sanctions, or embargoes, including but not limited to the Indian Foreign Trade (Development and Regulation) Act, U.S. OFAC regulations, EU sanctions, or UN Security Council measures. Users shall indemnify and hold harmless Marinode AI Solutions LLP against any liability arising from such non-compliance.
2.4. Geographic Restrictions and Compliance Burden
The Platform is technically accessible on a global basis. However, the availability of specific services, features, or content may be restricted or blocked based on legal, regulatory, commercial, or technical constraints. The Company makes no representations regarding the legal compliance, availability, or usability of the Platform outside the Republic of India.
Users are solely responsible for:
(a) Determining whether use of the Platform is lawful under applicable local laws;
(b) Obtaining any licenses, permits, or approvals required in their jurisdiction;
(c) Complying with all applicable laws, data residency rules, and export controls.
Use of the Platform in violation of local laws is strictly prohibited. The Company disclaims all responsibility for consequences arising from unauthorized or non-compliant use.
The Company reserves the right, without liability or obligation, to:
(a) Geo-block or restrict access in any jurisdiction;
(b) Modify the Platform to comply with local laws, including content takedown, service withdrawal, or data localization;
(c) Terminate access to Users who expose the Company to legal or regulatory risk.
2.5. AI and UGC Misuse Disclaimers and Third-Party Claims
Users acknowledge and agree that Marinode AI Solutions LLP shall not be liable for any direct, indirect, or third-party claims, damages, or losses arising from misuse or reliance on AI-generated content or User-Generated Content (UGC), including but not limited to content shared by other Users or third parties.
Section 3: User Accounts, Authentication, and Security Framework
3.1. Account Establishment and Credentialing
Access to certain functionalities of the Platform requires registration and creation of a user account (“Account”). By registering, Users affirm that they:
(a) Provide only true, current, and complete information as requested during registration;
(b) Have the full legal authority and capacity to enter into this Agreement;
(c) Will maintain the accuracy of their information on an ongoing basis;
(d) Have not been previously banned, suspended, or terminated by the Company.
The Platform supports the following account creation methods:
- Native login (email and password with minimum strength enforcement);
- Federated identity providers compliant with OAuth 2.0 or OpenID Connect (e.g., Google, LinkedIn);
- Any future method, including passwordless authentication, SSO, biometric identity, smartcard, or blockchain-based identity systems.
The Company reserves the absolute right to refuse account creation or limit access where deemed necessary for legal compliance, fraud prevention, or operational integrity.
3.2. Account Ownership, Non-Transferability, and Delegation Prohibition
Accounts are assigned to a single natural person or legal entity and are non-transferable, non-sublicensable, and non-delegable. Sharing access credentials with any third party is strictly prohibited unless explicitly authorized in writing by the Company through an Enterprise Access Agreement.
Users are solely and irrevocably responsible for:
- Maintaining control of their access credentials and associated devices;
- All activities performed under their Account, whether authorized or unauthorized;
- Implementing access restrictions within their organization when using shared or institutional devices.
The Company shall not be liable for any loss, damage, or liability resulting from unauthorized access caused by negligent credential management, social engineering, malware, or phishing.
3.3. Identity Verification, Institutional Credentials, and Know Your User (KYU)
To meet applicable legal or platform-security requirements, the Company may request additional proof of identity or affiliation (e.g., government ID, work e-mail, professional licence). Failure to complete verification within the timeframe specified may result in suspension or permanent closure of the Account.
3.4. Account Suspension, Termination, and Enforcement Protocols
The Company maintains an absolute right, exercisable without prior notice and at its sole discretion, to:
- Suspend, throttle, restrict, or permanently terminate any Account for violations of these Terms, internal risk scoring triggers, third-party claims, or abnormal behavior patterns;
- Disable specific functionality, integrations, or geographic access to maintain system integrity or comply with Applicable Law;
- Retain metadata, logs, and associated identifiers for audit, legal, and forensic review.
The Company shall be under no obligation to restore access, data, or entitlements upon suspension or termination. The Company may elect to provide notice or opportunity to cure at its sole discretion but is not contractually obligated to do so.
Suspension or revocation does not waive any outstanding obligations, including unpaid fees, indemnity obligations, or breach-based claims.
3.5 User Security Responsibilities
Users agree to follow reasonable cybersecurity practices, including:
• using strong, unique passwords;
• enabling multi-factor authentication (MFA) where available;
• keeping operating systems and browsers up to date;
• running reputable antivirus / endpoint-protection software;
• promptly reporting suspected breaches to
Failure to maintain these measures may lead to suspension or termination.
3.6. Account Closure, Data Lifecycle, and Portability
Users may request Account deactivation or permanent deletion via the Platform’s data rights interface, subject to:
(a) Identity verification to a level commensurate with risk and data classification;
(b) Retention of data for regulatory compliance, tax, accounting, fraud prevention, and litigation hold policies;
(c) Portability of User-generated content where technically feasible, in a structured, machine-readable format, excluding third-party data, proprietary algorithms, and AI-generated content;
(d) The Company’s right to retain anonymized, aggregated, or de-identified usage metrics for performance, benchmarking, or analytical purposes.
Upon deletion, the User waives all rights to access, recover, or reconstitute Account content. No reinstatement shall be granted post-deletion. The Company retains the right to enforce any outstanding obligations or initiate legal action for pre-deletion conduct.
3.7 Compliance & Audit Logging
The Company maintains security and access logs for a commercially reasonable period and may review them to enforce these Terms or investigate abuse. Users will receive legally required breach notifications through the e-mail on file or an in-app alert.
3.8. User Security Obligations
Users shall implement and maintain robust security measures including, at a minimum:
(a) Use of strong, unique passwords;
(b) Enabling multi-factor authentication (MFA) where offered;
(c) Deployment of endpoint security solutions (e.g., antivirus, firewall) on devices used to access the Platform;
(d) Timely installation of software updates and security patches.
Failure to comply may result in immediate suspension or termination of access.
3.9. Liability for Security Breaches
Users acknowledge and agree that they are solely responsible for all damages, losses, or liabilities arising from unauthorized access due to their failure to maintain security measures as described in these Terms.
3.10. Compliance Audits
Marinode AI Solutions LLP reserves the right to conduct automated and manual compliance audits of User accounts, without prior notice, to detect and mitigate security, legal, or operational risks.
Section 4: User Content, Intellectual Property Rights, and Licensing Framework
4.1. Definition of User Content (UGC)
“User Content” refers to all material—whether textual, graphical, auditory, visual, interactive, coded, or otherwise—submitted, uploaded, transmitted, processed, stored, or published by a User on or through the Platform. This includes, but is not limited to:
(a) Profile content, comments, forum posts, documents, and uploaded files;
(b) Media including photos, videos, audio, vector graphics, and embedded third-party assets;
(c) Data inputs into AI tools and outputs generated therefrom;
(d) Feedback, ratings, moderation flags, and contributions via API or integrations.
All User Content is subject to internal review, moderation, compliance screening, and retention consistent with Applicable Law, data governance, and ISO 27001-aligned security protocols.
4.2. User Representations, Warranties, and Ownership
Each User represents and warrants that:
(a) They are the legal rights-holder or licensee of the User Content, with full authority to upload and distribute such content globally;
(b) The content is free from third-party encumbrances, liens, royalties, or rights management restrictions that would conflict with this license;
(c) The content does not violate any intellectual property right, trade secret, moral right, privacy law, or applicable export control;
(d) The content does not contain any unlawful, offensive, defamatory, or misleading information;
(e) The content is not subject to export restrictions, governmental security classification, or organizational confidentiality obligations.
Users agree to fully indemnify, defend, and hold harmless Marinode AI Solutions LLP from any third-party claims or enforcement actions arising out of User Content, including infringement, defamation, regulatory breach, or trade secret disclosure.
Users are solely responsible for ensuring that User Content does not violate any applicable law or third-party rights. Marinode AI Solutions LLP disclaims all responsibility for any consequences arising from User Content misuse or distribution.
4.3 Licence Granted by User
By submitting, posting, or displaying any User Content on or through the Platform, the User:
(a) grants Marinode AI Solutions LLP (“the Company”) and its Affiliates a non-exclusive, worldwide, royalty-free licence, transferable in the event of a merger or acquisition and sublicensable to trusted service providers, to:
• host, store, cache, publicly perform and publicly display (where the User selects a public setting) the User Content;
• reproduce, modify, re-format, and distribute the User Content as reasonably necessary to operate, maintain, market, and improve the Platform and successor products;
• create, use, and disclose aggregated or otherwise irreversibly anonymised data derived from the User Content for analytics, benchmarking, research, and machine-learning model training.
(b) agrees that publicly shared User Content may be quoted or showcased in product-education or marketing materials, provided the Company gives attribution in a manner reasonable to the medium (e.g., displaying the User’s profile name).
(c) retains ownership of the User Content and may delete it at any time; this licence survives only for:
• the period during which the content remains on the Platform plus a commercially reasonable backup period; and
• derivative data that is irreversibly aggregated or anonymised, which may be retained indefinitely.
(d) warrants that the User has all rights necessary to grant this licence and that the User Content does not violate any Applicable Law or third-party right.
(e) acknowledges that removal of User Content may not automatically delete copies stored in backup systems, but such copies will fall out of rotation within the ordinary data-retention cycle.
4.4. Moderation, Filtering, and Takedown Policy
Marinode AI Solutions LLP reserves absolute, discretionary rights to:
- Monitor, review, screen, block, rate-limit, hide, or remove User Content that may violate these Terms or Applicable Law;
- Respond to flags, reports, or internal audits that identify potentially infringing, unlawful, misleading, or abusive material;
- Take proactive action to preserve Platform security, prevent misuse, protect intellectual property, and comply with regulatory or legal obligations.
Users or rights holders who believe any content on the Platform infringes their copyright or intellectual property rights may report it via email to: info@marinode-ai.com. Reports must include:
- The content in question and its location (URL);
- A detailed description of the alleged infringement;
- The legal basis of ownership;
- Contact information of the complainant. 4.4.1 User Reporting Mechanism: Users and rights holders who discover content that they believe violates intellectual property or legal rights are encouraged to promptly notify Marinode AI at info@marinode-ai.com for evaluation and potential removal. Users agree to fully indemnify, defend, and hold harmless Marinode AI Solutions LLP from any third-party claims, damages, or enforcement actions arising from or related to User Content, including but not limited to intellectual property infringement, defamation, or regulatory breaches.
4.5. DMCA Safe Harbor, Notice-and-Takedown, and Counterclaims
In compliance with the Digital Millennium Copyright Act (DMCA) and equivalent global frameworks:
- The Platform qualifies as an online service provider and claims all legal Safe Harbor protections available under Section 512(c) of the DMCA and similar safe harbor laws in other jurisdictions;
- The Company does not pre-screen or assume ownership of any User Content;
- Upon receipt of a valid takedown request meeting DMCA requirements, the Company will act expeditiously to remove or disable access to the alleged infringing content;
- Affected Users will be provided an opportunity to file a counter-notification pursuant to 17 U.S.C. § 512(g) if they believe the takedown was erroneous or mistaken;
- The Company reserves the right to forward takedown and counter-notices to applicable authorities and legal counsel for assessment.
Repeated or willful violations may result in suspension or termination of access without further notice.
4.6. Anti-Circumvention Provision (17 U.S.C. § 1201)
Users may not directly or indirectly circumvent, disable, remove, reverse-engineer, spoof, or bypass any technical protection measures deployed on the Platform or within digital content, including:
- Digital Rights Management (DRM) systems;
- Access control frameworks;
- Rate-limiters, API keys, or encryption-based content protections.
Any attempt to bypass access control constitutes a material breach and may result in immediate termination of the User’s Account, legal action, and notification to relevant authorities. These provisions remain enforceable regardless of whether actual copyright infringement occurs.
Users shall not circumvent, disable, or tamper with any technological protection measures (TPMs) used to secure User Content on the Platform. Violations may result in immediate termination, legal action, and liability for damages.
4.7. Feedback, Innovation Suggestions, and IP Assignment
All suggestions, ideas, bug reports, proposals, or innovation submissions provided by Users voluntarily or in response to Company initiatives (collectively, “Feedback”) shall:
(a) Be deemed non-confidential and non-proprietary;
(b) Become the exclusive intellectual property of Marinode AI Solutions LLP;
(c) Be fully assignable without additional consideration.
Users waive all rights, including moral rights and claims for attribution, compensation, or commercial use derived from such Feedback.
4.8. AI-Generated Content and Derivative Works
When using the Platform’s AI tools or content generators, Users acknowledge and agree that:
(a) All underlying algorithms, model prompts, parameters, and training data are proprietary to the Company or its licensors;
(b) AI-generated outputs may be retained, reused, and analyzed to improve the quality, safety, and effectiveness of the Platform’s services;
(c) Any derivative content produced from User prompts or AI interaction may be legally ambiguous in terms of copyright status, and the Company makes no warranty of originality or non-infringement;
(d) The User bears full responsibility for any onward publication, reuse, or reliance on such AI-generated material.
Use of AI features constitutes agreement to these terms and an explicit waiver of claims arising from inaccuracies, omissions, or third-party liabilities based on AI output.
4.9. Data Retention, Export, and Content Lifecycle Management
User Content will be retained as follows:
- Deactivated Accounts: Content may be archived in encrypted, access-restricted storage per data governance and compliance protocols;
- Deleted Content: May be purged from active services but retained in offline logs, encrypted backups, or compliance repositories as required by law or operational policy;
- Portability: Where legally mandated (e.g., GDPR Art. 20), non-derived, non-infringing content may be exported in a standardized format upon verified request by the original submitting User.
The Company retains the right to aggregate, anonymize, or de-identify User Content for statistical analysis, product training, and industry benchmarking indefinitely.
4.10. International IP Compliance and Jurisdiction-Specific Obligations
Users are solely responsible for ensuring their User Content complies with international intellectual property laws, including but not limited to:
- The Berne Convention, TRIPS, and WIPO Treaties;
- The DMCA (United States) and relevant Section 1201 anti-circumvention laws;
- GDPR and ePrivacy Directive (European Union);
- The Copyright Act of India, 1957, and Information Technology Rules, 2021;
- Other national frameworks in jurisdictions where Users operate or access the Platform.
The Company will cooperate with international copyright holders, government agencies, and law enforcement authorities in enforcing intellectual property protections and complying with lawful orders.
Section 5: AI Systems – Legal Classification, Risk Disclaimers, and Indemnity Structure
5.1. Legal Classification of AI Services
All artificial intelligence and algorithmic services (“AI Systems”) deployed within or accessible via the Platform—including but not limited to large language models (LLMs), generative AI modules, recommendation systems, or automated reasoning agents—are designated under these Terms as non-advisory, non-deterministic, and non-authoritative utilities.
AI Systems are offered as experimental computational interfaces for exploratory purposes only. They are not regulated, not certified, and not independently verified for accuracy, reliability, or fitness for professional or safety-critical use.
Users waive any claims or liability against Marinode AI Solutions LLP arising from future regulatory changes, including but not limited to the EU AI Act, global AI principles, or evolving AI governance frameworks, unless expressly agreed upon in a separate contract.
Use of any AI Output constitutes explicit agreement to this classification.
5.2. Affirmative Non-Reliance Clause
All Users acknowledge and agree that:
(a) AI-generated content (“AI Output”) is presented without any express or implied warranty as to accuracy, relevance, completeness, compliance, or applicability to the User’s needs or jurisdiction;
(b) AI Output shall not be relied upon as a substitute for legal, engineering, medical, operational, financial, or expert human judgment under any circumstance;
(c) No AI Output is intended to support or replace any decision subject to statutory, fiduciary, regulatory, contractual, or safety obligations;
(d) The Company disclaims all responsibility for interpreting, verifying, or validating AI Output prior to its presentation.
Users are required to perform independent due diligence and validation before acting upon or disseminating any AI Output in any medium.
Users are expressly prohibited from relying on AI-generated content or recommendations for any critical, professional, safety, regulatory, or financial decisions without obtaining independent verification from qualified professionals. Marinode AI Solutions LLP does not assume or accept any responsibility for decisions or outcomes based on AI outputs.
5.3. Prohibited Applications and Risk Thresholds
AI Systems provided by the Platform are strictly prohibited from being used in—or integrated into—any of the following:
- Real-time control systems for ships, navigation, or propulsion;
- Emergency systems, health diagnostics, or safety alerts;
- Operational or engineering risk assessments involving human life, environmental liability, or physical systems;
- Legal, financial, tax, or investment analysis, forecasting, or regulatory filing;
- Autonomous decision-making, automated employment screening, or law enforcement use.
Engaging in such applications without the Company’s prior written consent constitutes a material breach of these Terms and triggers the Company’s right to:
(a) Suspend or terminate the User’s account without notice;
(b) Revoke access to AI-related features permanently;
(c) Seek legal remedy, restitution, or indemnification for reputational, regulatory, or operational damages.
Users are expressly prohibited from reverse-engineering, reproducing, or commercially exploiting AI systems, outputs, or underlying logic without the Company’s prior written consent. Unauthorized use constitutes a material breach of these Terms.
5.4. Limitation of Warranty and No Guarantee of Output Validity
All AI Systems are provided strictly as-is, where-is, and without warranty, whether express, implied, or statutory. Specifically, the Company disclaims:
- Any warranty of fitness for a particular purpose, merchantability, output consistency, or interoperability;
- Any guarantee of factual correctness, truthfulness, explainability, or model transparency;
- Any expectation of error rates, safety margins, or responsible reasoning beyond what is publicly disclosed.
No SLA, uptime guarantee, precision threshold, or auditability promise shall apply to AI Systems, unless contractually agreed upon under an enterprise-level agreement.
5.5. Professional Liability and Duty of Care Waiver
The Company, its officers, partners, developers, affiliates, licensors, and service providers:
- Do not provide legal, engineering, advisory, clinical, or consulting services;
- Owe no duty of care with respect to the training, deployment, or output of AI Systems;
- Shall not be liable for any loss, damage, liability, regulatory sanction, or injury—physical, financial, reputational, or otherwise—arising from any use or misuse of AI Output, whether foreseeable or not.
This limitation shall apply regardless of the form of action (contract, tort, negligence, strict liability, statutory claim), and shall survive the termination of this Agreement.
5.6. Mandatory User Indemnification for AI Misuse
Users agree to unconditionally and irrevocably indemnify, defend, and hold harmless Marinode AI Solutions LLP and its affiliates, directors, contractors, licensors, and successors from and against all claims, damages, fines, penalties, and liabilities—including litigation costs and attorney’s fees—arising from:
(a) Unauthorized or improper use of AI Output, including publication, republication, or commercial redistribution;
(b) User’s reliance on AI Output in professional, regulatory, or legal contexts without independent verification;
(c) Third-party claims alleging harm or misinformation based on content distributed, published, or acted upon by the User;
(d) User’s failure to use legally required disclaimers when publishing or embedding AI-generated material.
The indemnity obligation shall be ongoing, universal, and not contingent upon fault or negligence on the part of the Company.
Users shall indemnify, defend, and hold harmless Marinode AI Solutions LLP from any third-party claims, damages, or regulatory actions arising from misuse, unauthorized reliance, or distribution of AI Outputs, regardless of negligence or fault.
Users acknowledge that AI models deployed by the Platform may not meet explainability, transparency, or bias mitigation standards under any future AI governance framework, and agree not to assert claims on such bases.
5.7. No AI Trust Guarantee – Transparency Limitation
The Company makes no representation or guarantee that:
- AI models meet any transparency, fairness, explainability, bias mitigation, or audit trail standard;
- Output is reproducible, justifiable, traceable to training data, or compliant with AI interpretability guidelines;
- Models conform to ethical principles outside the scope of platform safety, such as alignment, non-discrimination, or epistemic transparency.
Users agree that lack of explainability is not grounds for liability, refund, or claim.
Users are advised that at this MVP stage, Marinode AI Solutions LLP has not yet conducted systematic audits or certifications to assess bias mitigation, fairness, or explainability in AI models. No warranty or guarantee is provided regarding the presence or absence of bias, discriminatory effects, or fairness of AI-generated outputs
5.8. Global AI Governance Alignment and Reservation of Rights
Marinode AI Solutions LLP may monitors and adapts its AI operational and risk management frameworks in line with:
- ISO/IEC 42001 – Artificial Intelligence Management Systems (AIMS);
- NIST AI Risk Management Framework (RMF);
- OECD and G7 AI Principles;
- EU Artificial Intelligence Act (AI Act) and corresponding risk-tiering provisions.
However, unless and until the Company expressly designates an AI model or feature as “certified” or “regulated,” Users must assume the Platform operates under the ‘General-Purpose AI Model’ classification with no guarantees of compliance, oversight, or registration.
All AI-generated outputs, recommendations, or derivative works produced by or through the Platform’s AI Systems (including large language models, generative tools, or automated modules) are the exclusive intellectual property of Marinode AI Solutions LLP and its licensors.
Users are granted only a limited, non-exclusive, revocable license to access and use such AI outputs strictly for non-commercial, personal, and informational purposes within the Platform environment.
Users may not assert any intellectual property rights, authorship claims, or moral rights in AI-generated outputs, nor distribute, sublicense, or commercially exploit them without explicit written authorization from Marinode AI Solutions LLP.
Users further agree to fully indemnify and hold harmless Marinode AI Solutions LLP from any third-party claims, damages, or enforcement actions arising out of or related to the use, publication, or distribution of such AI-generated outputs.
Marinode AI Solutions LLP recognizes the importance of ethical and responsible use of AI. Although the Platform is currently in its MVP (Minimum Viable Product) stage and does not yet conduct systematic bias or fairness audits of its AI models, the Company intends to progressively implement testing and monitoring of AI models for bias mitigation and fairness as part of future compliance and governance improvements. These future enhancements are intended to align with the ethical AI principles and risk management frameworks outlined in ISO/IEC 42001, subject to operational maturity, technical feasibility, and legal requirements.”
Use of User Data for AI Model Training
To improve the Platform and develop new features, the Company may use user data, in anonymized or aggregated form where applicable, for training and refining AI models and other automated systems. Users acknowledge and consent to such use, unless explicitly prohibited by applicable data protection laws or explicitly opted out by the User or notified to the company.
5.9. Waiver of Future Claims and Class Action Exclusion
To the fullest extent permitted by Applicable Law:
- The User waives all present and future claims, damages, and liabilities arising from or relating to AI Output or AI-based services;
- No collective or class-based action, arbitration, or proceeding shall be maintained against the Company based on AI System behavior, training data, or outputs;
- All individual claims are subject to binding dispute resolution under the jurisdiction outlined in these Terms.
This waiver binds all assigns, successors, heirs, and entities acting on behalf of the User, including representatives and beneficiaries.
Section 6: Service Continuity, Fault Reporting, and Availability Limitations
6.1. No Warranty of Uninterrupted Availability or Fitness
While Marinode AI Solutions LLP endeavors to maintain the availability, accuracy, and responsiveness of its Services, all access is provided strictly on a “commercial best-effort” basis and without any guarantee of continuity, uptime, or defect-free performance.
Specifically, the Company makes no representation, warranty, or guarantee that:
- The Services will meet the User’s expectations or operational requirements;
- Platform functions will operate uninterrupted, in real-time, or without delay;
- Defects, bugs, outages, or degradations will be resolved within a defined timeframe or service level.
The Platform is currently offered at a minimum viable product (MVP) maturity level and may undergo ongoing development, experimental releases, feature volatility, and scheduled or unscheduled maintenance.
6.1.1 MVP-Stage Disclaimer: The Platform is in an MVP (Minimum Viable Product) stage of development. As such, features, security controls, and compliance practices may or may not be fully deployed at this time. The Company makes no representation that the Platform is complete, fully tested, or production-ready for mission-critical use.
6.2. Reporting Technical Faults or Service Interruptions
Users are encouraged to report technical issues, anomalies, or outages by emailing info@marinode-ai.com with details including:
- A clear description of the issue;
- Device, OS, browser or app version in use;
- Steps to reproduce, if applicable.
Reports will be reviewed by our technical team, and—where the Company determines it to be appropriate, actionable, and feasible—remediation will be prioritized based on severity, system impact, and available resources.
Submission of a report does not entitle the User to a resolution, refund, or SLA unless covered under a separate enterprise contract.
6.3. Temporary Suspension for Maintenance or Risk Mitigation
To preserve service integrity, address technical faults, or comply with legal, security, or operational mandates, the Company may:
- Suspend, throttle, or block access to the Services partially or fully;
- Deploy emergency patches, data migrations, or infrastructure reconfigurations;
- Conduct scheduled or unscheduled maintenance, with or without prior notice.
The Company will use commercially reasonable efforts to minimize disruptions and may communicate updates via email, banners, or system alerts. However, the Company shall not be liable for any impact, delay, or loss arising from such suspensions.
Force majeure events—including natural disasters, cyberattacks, regulatory orders, or internet backbone failures—excuse the Company from performance obligations without liability.
6.4. No Liability for Temporary Downtime or Performance Gaps
Users expressly acknowledge and accept that:
(a) Service interruptions, latency, degraded features, or total downtime may occur periodically due to the nature of software-as-a-service (SaaS) operations;
(b) The Company shall not be liable for indirect, incidental, consequential, punitive, or special damages resulting from Service unavailability, even if such downtime extends for multiple hours or days;
(c) The Company’s total liability for availability-related issues, if any, shall not exceed the amount paid by the affected User for the preceding 30-day period, and shall be subject to the no-refund clause.
No implied warranty of merchantability, non-infringement, fitness for a particular purpose, or uptime availability is extended under these Terms.
The Company’s total liability for any service availability or continuity-related claims shall not exceed the amount paid by the User for the preceding 30-day period, to the extent permitted by applicable law.
The Company disclaims all liability for service interruptions, delays, or failures caused by third-party providers, cloud infrastructure outages, or internet disruptions beyond its reasonable control.
6.4.1 Unified Liability Cap Consolidated into section 31 – see “Limitation of Liability & Indemnity”
6.5. Beta Features and Experimental Releases
Certain features may be labeled as “beta,” “experimental,” “early access,” or “preview” (collectively, “Beta Features”). These are released solely for evaluation and user feedback and may contain errors or be incomplete.
The Company:
- Does not guarantee the availability, accuracy, stability, or long-term inclusion of any Beta Feature;
- May discontinue or modify Beta Features without notice;
- Shall not be held liable for any damage, loss, or breach resulting from Beta Feature usage.
Users who access Beta Features do so at their own discretion and agree to these elevated risk conditions.
6.6. Commercial Reasonableness and Regulatory Buffer
The Company shall not be deemed in breach of these Terms, nor liable for performance shortfalls, where such shortfalls arise due to:
- Events beyond the Company’s reasonable control (force majeure);
- Third-party service dependencies (e.g., AWS, CDNs, DNS providers, analytics or authentication APIs);
- Law enforcement action, regulatory takedowns, or content moderation.
7. Third-Party Independence
By using the Platform, Users acknowledge that third-party services (including AWS, analytics providers, and payment gateways) operate independently of the Company. Marinode AI disclaims all liability for acts, omissions, data loss, or security breaches caused by these third-party providers.
Users consent to interactions with these third-party services and are solely responsible for complying with any additional terms or policies such third parties impose, including data protection, export control, and security obligations.
The Company makes no warranty, express or implied, regarding the availability, reliability, or suitability of third-party services and shall not be liable for any third-party service disruptions.
8.1. Data Handling Responsibilities and Future Compliance Intent
Engine Room Ninja, operated by Marinode AI Solutions LLP, is currently in an MVP (Minimum Viable Product) development phase. As such, personal data processing activities are limited in scope, non-commercial in intent, and primarily focused on testing, validation, and user feedback.
As of the Effective Date, the Platform may or may not systematically engage in automated profiling, targeted behavioral advertising, or automated decision-making, depending on feature evolution and jurisdictional limitations.
Collected user data may include:
- Identifiers such as name, email, and authentication credentials (encrypted or tokenized);
- Device metadata (e.g., IP address, browser agent, OS version);
- User interactions and uploaded content for Platform usage and support purposes.
At this stage, the Platform does not claim full compliance with the EU GDPR, California CCPA/CPRA, or India’s DPDP Act, but development toward these frameworks is underway.
As new capabilities and jurisdictions are introduced, the Company intends to implement scalable data governance practices, including:
- GDPR/CCPA/DPDP-aligned consent frameworks;
- Explicit data subject rights mechanisms (access, deletion, portability);
- Security certifications such as ISO/IEC 27001 and 27701.
Where required by law, Users will be notified and prompted for granular, informed consent prior to any expanded use, sharing, or transfer of their personal data.
Users are solely responsible for ensuring their own compliance with applicable privacy and data protection laws in their jurisdiction, including obtaining any required consents or authorizations for data uploads.
However, users are advised that while we align with best practices inspired by these frameworks, full technical and organizational implementation is still in progress. No warranty of current full compliance is made at this time. Users should treat our data protection practices as evolving rather than fully certified, and we disclaim any implied warranty of complete legal compliance.
Questions or opt-out requests may be directed to info@marinode-ai.com.
8.2. Cross-Border Data Transfers and Storage Location
User data is primarily stored and processed on AWS cloud infrastructure located in India. However, the Platform architecture may leverage global sub-processors or integrations for performance, analytics, or redundancy purposes.
By using the Platform, Users explicitly acknowledge and agree that:
- Data may be transferred to and processed in jurisdictions outside their own, subject to applicable legal safeguards;
- The Company will utilize industry-standard contractual clauses, data processing agreements, or legally valid consent mechanisms where required.
The Company endeavors to select third-party providers with strong privacy and security controls (e.g., ISO 27001, SOC 2 compliance).
The Company disclaims any warranty, express or implied, regarding the accuracy, completeness, or security of personal data uploaded by Users or generated by the Platform.
8.3. User Rights Under Applicable Data Protection Laws
Subject to jurisdiction and Platform functionality, Users may have the following rights:
- Right of access to their stored data;
- Right to rectification of inaccuracies;
- Right to erasure (where no legal obligation overrides);
- Right to restriction or objection of processing;
- Right to data portability (subject to format and technical feasibility).
Users can initiate these requests by contacting info@marinode-ai.com. Identity verification and jurisdictional applicability will apply. Responses will follow applicable legal timelines where enforceable.
User data may be transferred across borders and stored in jurisdictions outside of the User’s own, subject to industry-standard safeguards (e.g., SCCs, DPAs). Data retention practices are aligned with legal, operational, and security needs, with ongoing refinement as the Platform matures.
8.4. Data Retention and Deletion Policy
Personal data is retained only for:
- Functional or transactional purposes;
- Legal or regulatory compliance (e.g., tax, fraud prevention);
- Internal improvement or security monitoring.
If a User deletes their account or requests erasure, the Company will:
- Retain only what is legally or operationally necessary;
- Anonymize or securely delete remaining data within 30 business days, where feasible.
Some backup or archival logs may persist longer under limited-access storage, in line with industry norms and legal obligations.
While the Company intends to honor deletion requests within 30 business days, Users acknowledge that certain backups, logs, or archived data may be retained longer due to legal, security, or operational requirements. Complete deletion from all backups may not be immediately possible at this stage, and users agree to this limitation.
8.5. Children’s Privacy and Age Limitations
The Platform is intended for use by individuals aged 18 and above. By accessing or registering, Users affirm they meet the legal age of consent in their jurisdiction.
If a minor is found to have created an account:
- Their data will be permanently deleted;
- The associated credentials will be disabled;
- Reporting parties may notify the Company at info@marinode-ai.com.
The Platform does not knowingly collect or process data from children under the age of digital consent as defined by applicable laws (e.g., COPPA in the U.S., GDPR in the EU). If we become aware of such data, we will delete it promptly. Users acknowledge and agree that any data inadvertently submitted by minors was not solicited by the Company and will be subject to removal upon discovery.
8.6. Security Measures and Organizational Controls
The Company applies reasonable and evolving technical and organizational measures (TOMs) to protect data against unauthorized access, alteration, or destruction. These include but are not limited to:
- TLS encryption for all data in transit;
- Encrypted credential storage (hashing and salting);
- Role-based access control (RBAC) for internal systems;
- Infrastructure-level firewalls, security patches, and regular audits.
The Company is committed to achieving industry-aligned standards such as:
- ISO/IEC 27001 for information security;
- ISO/IEC 27701 for privacy information management;
- Internal adoption of NIST cybersecurity guidelines.
Although the Company aligns its security practices with internationally recognized standards (e.g., ISO/IEC 27001, ISO/IEC 27701), it has not yet achieved formal certification or audit-based verification. Users acknowledge that our security program is continuously evolving and may not fully conform to these standards in all aspects at this MVP stage.
8.7. Regulatory Disclosures and Government Access
The Company reserves the right to access, preserve, or disclose personal data in accordance with:
- Valid legal obligations, subpoenas, or court orders;
- Government or regulatory requests under Indian or applicable international law;
- Situations involving fraud, abuse, safety risks, or violations of law or these Terms.
Where permitted, the Company will inform the affected User in advance and maintain audit records of such disclosures internally.
8.8. Grievance Redressal and Contact Details
For data protection-related grievances, requests, or concerns, Users may contact the Company’s appointed Grievance Officer at:
Email: info@marinode-ai.com
Subject Line: “Privacy Request – [Yet to be appointed]”
Acknowledgement Timeline: Within 7 business days
Resolution Timeline: Within 30 business days or as per applicable law
If unsatisfied, Users may escalate the issue to:
- The Data Protection Board of India (DPBI);
9.1. Ownership of Platform and Associated Rights
All software, source code, databases, system architecture, user interfaces, branding elements, AI models, training data, technical documentation, audiovisual materials, and any and all associated intellectual property developed for or used by the Platform (“Proprietary Assets”) are the exclusive property of Marinode AI Solutions LLP or its licensors. This includes rights that are:
- Registered or unregistered, including patents, trademarks, copyrights, and trade secrets;
- Currently in use or under development, including experimental and beta features;
- Expressly or implicitly embedded in tools, analytics engines, or APIs accessible via the Platform.
Nothing in these Terms shall be construed as conferring any license, right, or title to any User or third party unless explicitly granted in writing.
All rights not expressly granted are reserved.
9.2. Limited, Revocable User License
Subject to strict adherence to these Terms, Users are granted a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for non-commercial, lawful, community-engagement purposes.
Under no circumstances may a User:
- Reverse-engineer, copy, modify, disassemble, or decompile any part of the Platform;
- Circumvent authentication or authorization mechanisms;
- Frame, scrape, extract, or mirror Platform data or interfaces;
- Use or attempt to use the Platform to build or train competing models, services, or products;
- Host or launch automated tools (e.g., bots, spiders) that disrupt or replicate Platform functionality.
Violation of this Section constitutes grounds for immediate termination, civil liability, and potential criminal prosecution under applicable intellectual property laws.
Users irrevocably agree not to challenge, dispute, or contest the validity, enforceability, or ownership of the Company’s IP rights, including derivative or AI-generated outputs.
9.3. User Content: Ownership, License, and Platform Rights
Users retain full legal ownership over content they originate and submit (“User Content”), provided that it does not infringe third-party rights. However, by submitting content, Users irrevocably grant Marinode AI Solutions LLP a worldwide, perpetual, royalty-free, non-exclusive, transferable, sublicensable license to:
- Store, reformat, moderate, and display the content across any medium now known or developed later;
- Index, analyze, and aggregate content for improving platform performance, user experience, moderation tooling, and AI models;
- Create derivative works for internal research, documentation, training, or security use cases.
This license survives account termination or content deletion unless explicitly revoked under applicable data rights. The Company does not claim ownership of the underlying User Content.
By submitting or uploading User Content, the User grants Marinode AI Solutions LLP and its affiliates a non-exclusive, worldwide, royalty-free, fully sublicensable, perpetual, irrevocable, and transferable license to:
- Reproduce, adapt, translate, distribute, display, store, archive, publish, and create derivative works based on such content for all lawful business purposes, including but not limited to operation, maintenance, security, analytics, marketing, AI training, commercialization, research, and any future technologies or uses not yet known or developed;
- Transmit, back up, and store such content across international jurisdictions on cloud infrastructure managed by the Company or its authorized third-party providers;
- Retain such content for legal compliance, quality assurance, contractual enforcement, dispute resolution, risk mitigation, and business continuity.
This license survives account termination, user withdrawal, or content deletion requests, to the extent permitted by Applicable Law.
All AI-generated outputs, recommendations, or derivative works produced by or through the Platform’s AI Systems (including large language models, generative tools, or automated modules) are the exclusive intellectual property of Marinode AI Solutions LLP and its licensors.
Users are granted only a limited, non-exclusive, revocable license to access and use such AI outputs strictly for non-commercial, personal, and informational purposes within the Platform environment.
Users may not assert any intellectual property rights, authorship claims, or moral rights in AI-generated outputs, nor distribute, sublicense, or commercially exploit them without explicit written authorization from Marinode AI Solutions LLP.
Users further agree to fully indemnify and hold harmless Marinode AI Solutions LLP from any third-party claims, damages, or enforcement actions arising out of or related to the use, publication, or distribution of such AI-generated outputs.
9.4. User Warranties, Indemnities, and Legal Accountability
Users represent and warrant that:
- They own or control all rights to any submitted content;
- The content does not infringe upon or violate the intellectual property, privacy, or publicity rights of any third party;
- The content does not contain viruses, malware, or malicious code;
- The content complies with all applicable laws and platform policies.
Users agree to defend, indemnify, and hold harmless Marinode AI Solutions LLP and its affiliates, directors, employees, and partners from all claims, liabilities, losses, damages, or expenses arising from:
- Unauthorized or illegal content submissions;
- Breach of third-party IP rights;
- Misuse of Platform-provided tools or services.
The Company reserves the right to recover legal costs, damages, and enforcement fees associated with any such disputes.
Users acknowledge that no ownership or intellectual property rights in any AI-generated outputs, derivative works, or metadata generated by the Platform shall vest in them. All such rights remain exclusively with the Company
9.5. Platform Compliance with DMCA and International Safe Harbor
9.5.1. Notice-and-Takedown Mechanism (DMCA)
Marinode AI Solutions LLP operates under the Digital Millennium Copyright Act (DMCA) and other applicable safe harbor frameworks (EU DSA, India IT Rules 2021). We maintain a policy to:
- Promptly remove or disable access to content upon receiving a legally valid takedown notice;
- Respect lawful counter-notifications from Users where appropriate;
- Maintain a repeat-infringer policy, leading to account restrictions or bans.
If you believe your copyright has been infringed, email: info@marinode-ai.com with:
- Your full name and contact info;
- A clear description and location of the infringing content;
- A sworn statement of unauthorized use under penalty of perjury.
9.5.2. Anti-Circumvention Policy
Users are prohibited from:
- Bypassing or deactivating any DRM, access restriction, or watermarking technologies;
- Attempting to unlock features not made publicly available or reverse-engineer paid components;
- Obfuscating the origin of data requests or impersonating other users.
Violations may result in:
- Immediate legal action, including injunctive relief;
- Data forensics and audit logs being submitted as court evidence;
- Blacklist entries, permanent bans, and notification to relevant legal or cybercrime authorities.
9.6. Copyright and IP Complaint Resolution
If you believe any content posted on the Platform violates your intellectual property rights or moral rights, you may notify the Company by contacting:
📧 Email: info@marinode-ai.com
📝 Subject Line: “IP Infringement – [Nature of Right]”
📅 Expected Response Time: 10–14 business days
📌 Resolution Options: Content removal, access revocation, or no-action explanation with justification.
The Company reserves the sole right to determine whether content violates applicable laws, including India’s Copyright Act, the DMCA, the European Digital Services Act (DSA), and common law doctrines of misappropriation or passing off.
10.1. Access and Use of the Platform
Access to the Platform is provided on an “as is,” “as available” basis. While Marinode AI Solutions LLP strives to ensure uninterrupted, secure, and timely access, the Company does not guarantee continuous availability or flawless operation of any features or services.
The Company reserves the right, without notice or liability, to:
- Suspend, withdraw, modify, or restrict Platform access for maintenance, upgrades, load balancing, system integrity, or legal compliance;
- Disable or revoke specific User access in cases of misconduct, security risk, breach of Terms, or as required by law;
- Apply geoblocking, rate-limiting, or content access restrictions based on business, regulatory, or risk management considerations.
The User acknowledges that access may be affected by server downtime, third-party dependencies, or force majeure events (as defined in Section 14) beyond the Company’s control.
10.2. Service Availability and Fault Disclaimer (MVP Stage Clause)
While every effort is made to provide reliable services, Engine Room Ninja is currently in a Minimum Viable Product (MVP) stage. As such:
- Features may be experimental, incomplete, or subject to rapid iteration or deprecation;
- System outages, downtime, or performance degradation may occur without prior warning;
- AI responses, chat services, or third-party plugins may behave inconsistently or fail altogether.
Although Marinode AI Solutions LLP aims to offer the best experience possible, it makes no express or implied warranties that:
- The Platform will meet every user’s requirements;
- The services will be error-free or uninterrupted;
- All issues reported will be resolved within specific timeframes.
Users are encouraged to report bugs, faults, or abnormal behavior by emailing info@marinode-ai.com, and the Company will assess such reports and take corrective action as commercially reasonable, at its sole discretion.
The Company may temporarily suspend access to investigate, patch, or restore functionality and shall not be held liable for such downtime unless contractually agreed otherwise under a separate Service Level Agreement (SLA).
10.3. No Guarantee of Results or Suitability
Engine Room Ninja and its services are designed to facilitate general knowledge-sharing, AI-assisted discussions, and community engagement. However:
- The Platform does not guarantee any specific outcomes, professional advancement, certification, or decision support accuracy;
- AI-generated content is informational only (see Section 7), and no outputs are to be relied upon for mission-critical, legal, safety, or engineering decisions;
- The Platform is not suitable as a substitute for qualified professional advice, especially in marine operations, compliance, or emergencies.
Users are solely responsible for determining the appropriateness of using the Platform in any given situation.
10.4. Platform Modification and Feature Sunset
Marinode AI Solutions LLP reserves the right to:
- Add, remove, or modify features, access tiers, or user interface elements;
- Sunset, restrict, or migrate tools or APIs, including those offered to free or premium users;
- Transition features behind paywalls or enterprise offerings as part of product evolution.
Such modifications may be made without prior notice, though the Company will make commercially reasonable efforts to inform Users of major deprecations through in-app announcements or direct communication.
Users agree that continued use of the Platform after such changes constitute acceptance of the modified offerings and related terms.
11.1. Freemium Structure and Tiered Access Model
The Platform operates under a freemium access model. Users may access core features without cost (“Free Tier”) while advanced, premium, or enterprise-grade services require a paid subscription (“Premium Tier”).
Marinode AI Solutions LLP reserves the unrestricted right to:
- Modify, upgrade, reclassify, suspend, or retire Free Tier features without notice or liability;
- Limit usage of Free Tier services under bandwidth, API call, or account activity constraints;
- Introduce additional tiers or restrict functionality to paying users at its sole discretion.
Use of the Free Tier does not constitute entitlement to future access, and Marinode AI Solutions LLP assumes no duty to maintain feature parity or service continuity across Free and Premium users.
11.2. Subscription Lifecycle and Billing Protocols
By subscribing to any Premium Tier, Users consent to the terms outlined below:
- Subscriptions are billed on a recurring basis (e.g., monthly, annually) unless canceled prior to renewal;
- Payments are processed via secure third-party gateways; Marinode AI Solutions LLP does not collect or retain financial information directly;
- Invoices will be auto-generated and emailed, including applicable taxes and currency conversions where required by local law or payment providers;
- Subscription periods begin immediately upon successful payment authorization, even during promotional offers.
Users are solely responsible for:
- Maintaining active and valid payment credentials;
- Managing subscription changes or cancellations prior to the next billing date;
- Ensuring accurate billing information for service continuity.
Unsuccessful or reversed payments may result in automatic service suspension, downgrade to Free Tier, or deletion of stored data following reasonable notice.
11.3 Pricing Changes and Feature Adjustments
Marinode AI Solutions LLP reserves the right to revise pricing structures, reallocate feature availability between tiers, and impose new fees for value-added services.
Pricing changes are subject to the following conditions:
- Active subscribers will be notified at least thirty (30) calendar days in advance of any price increase affecting their plan, or the minimum notice period required by applicable app store policies or laws, whichever is greater.
- New pricing shall take effect at the next billing cycle unless the User elects to cancel before the renewal date.
No refunds, rebates, or future credits shall be issued for:
- Discontinued features;
- Feature downgrades between billing cycles;
- Retirement of legacy pricing plans by the Company.
11.4. No Refund Policy (Digital Goods Finality Clause)
All fees paid for subscriptions, upgrades, or digital service usage are non-refundable, non-cancelable, and not subject to proration, except where required by applicable consumer protection law.
By initiating a payment, the User expressly acknowledges:
- They receive instant access to digital services;
- Refund rights under “cooling-off” laws (e.g., EU Directive 2011/83/EU) are waived to the maximum extent permitted by law;
- Usage or lack thereof does not affect payment obligations.
In jurisdictions where consumer refund rights cannot be waived, such refunds shall be processed in compliance with statutory mandates, following a formal written request.
Refunds issued outside legal obligation shall be purely discretionary and do not constitute precedent.
11.5. Billing Disputes and Error Resolution
If a User believes they were incorrectly billed or overcharged, they must:
- Notify Marinode AI Solutions LLP within seven (7) days of the disputed transaction at info@marinode-ai.com;
- Provide complete documentation and account reference numbers for investigation.
Upon receipt, the Company will assess the claim in good faith and, if an error is verified, issue:
- A service credit for equivalent value; or
- Adjustment in the next billing cycle.
Users waive all claims for disputed charges if not raised within the 7-day window. Chargebacks without prior contact may result in account termination and legal recourse.
11.6. Free Trials, Beta Releases, and Limited-Time Offers
The Platform may provide time-limited access to premium features through free trials, beta testing, or promotional pricing, governed by the following:
- Eligibility is limited to one trial per User or device, unless stated otherwise;
- Trials automatically convert to paid subscriptions unless canceled before expiration;
- Beta features may be unstable, incomplete, or subject to discontinuation without notice or compensation.
Marinode AI Solutions LLP retains full discretion to revoke trial access at any time in cases of suspected abuse, multiple account use, or system manipulation.
Data associated with trial or beta usage may be deleted without recovery obligation at the end of the test phase.
12.1. Data Handling Framework and Compliance Intent
Marinode AI Solutions LLP recognizes the importance of protecting personal data and upholding user privacy. The Platform is currently in its Minimum Viable Product (MVP) stage and, therefore, may or may not fully comply with all requirements of major data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA/CPRA), and India’s Digital Personal Data Protection Act (DPDP Act).
Compliance frameworks, internal policies, and privacy infrastructure are under development or partially deployed. As such, the Company reserves the right to progressively implement, adapt, or replace compliance mechanisms to reflect legal, technical, and operational maturity.
All data is stored on Amazon Web Services (AWS) infrastructure located in India, protected with commercially reasonable physical, organizational, and technical safeguards.
The Platform may or may not engage in limited automated profiling, behavioral personalization, or targeted feature delivery at this stage. Such features, if developed, will comply with applicable data protection frameworks and will be disclosed to Users where required by law.
The Platform is currently in its MVP (Minimum Viable Product) stage, and as such, comprehensive compliance with data protection laws such as the GDPR, CCPA/CPRA, and the Digital Personal Data Protection Act (DPDP Act) is under progressive implementation. Where legally required, Marinode AI Solutions LLP adheres to the principles of these regulations, including lawful basis for processing, data minimization, security safeguards, and user rights mechanisms. Users acknowledge that data protection features and governance mechanisms may evolve or be partially deployed at this stage, and that the Company’s future compliance efforts will be integrated into the Platform’s operational maturity and business practices.
Users are advised that while we align with best practices inspired by these frameworks, full technical and organizational implementation is still in progress. No warranty of current full compliance is made at this time. Users should treat our data protection practices as evolving rather than fully certified, and we disclaim any implied warranty of complete legal compliance.
12.2. Categories of Data Collected
The Platform may or may not collect and process the following categories of personal and technical data:
- Identification: name, email address, account credentials, IP address
- Device and access metadata: browser version, device type, operating system, language preferences
- Platform interactions: chat transcripts, support tickets, content uploads, flagged content
- Usage metrics: session duration, navigation behavior, event logs, error diagnostics
- Transactional data (if applicable): subscription tier, billing events, or support plan usage
Such data collection may be limited, expanded, or replaced based on evolving product capabilities or legal requirements.
12.3. Lawful Basis for Processing
Data processing on the Platform may or may not rely on the following lawful bases:
- User Consent — obtained via clickwrap, in-app agreements, or affirmative opt-in when required;
- Legitimate Interest — including fraud prevention, product improvement, analytics, or account management;
- Contractual Necessity — where processing is required to fulfill a user’s request or service terms.
As legal and technical maturity evolves, the applicable basis for processing will be reflected in Marinode AI’s full Privacy Policy, which is under development or partially deployed.
Users acknowledge that the legal basis for data processing is currently under progressive implementation and may not be systematically deployed at this MVP stage. No warranty of full legal compliance with any specific data protection law (GDPR, CCPA, DPDP Act) is provided at this time.
12.4. User Rights and Control
Subject to jurisdiction, Users may or may not have the following rights under applicable laws such as GDPR, CCPA/CPRA, and DPDP:
- Access their personal data and receive a copy
- Request correction or deletion of their data
- Restrict or object to certain processing activities
- Withdraw consent at any time where consent was the lawful basis
- Exercise portability rights or opt-out of specific uses like direct marketing
Such rights will be honored where required by law, and the Company may ask Users to verify identity before processing such requests. All such requests can be submitted to info@marinode-ai.com.
12.5. Data Retention and Deletion
Marinode AI Solutions LLP retains personal data for as long as necessary to:
- Provide services requested by the User
- Fulfill legal, regulatory, contractual, or operational obligations
- Prevent abuse, resolve disputes, or enforce rights
Data retention and deletion mechanisms are under development or partially deployed, and the Company may anonymize or aggregate data for analytics and platform optimization, even after account deletion.
12.6. International Transfers and Cross-Border Processing
While data is hosted in India, certain operations, support activities, or performance optimizations may involve international data transfers, including temporary or indirect processing across borders.
The Platform may or may not implement safeguards such as:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
- Access logs and encryption-in-transit for global transfer nodes
Where such transfers are significant, Users will be notified and prompted for consent where required by law, prior to execution.
12.7. Children’s Privacy
The Platform is not intended for children under the age of 16 (or the local age of digital consent where higher). Marinode AI Solutions LLP does not knowingly collect, store, or process any personal data from such individuals.
Parents or guardians who believe their child’s data has been inadvertently collected should email info@marinode-ai.com to request deletion.
12.8. AI-Generated Data, Personalization, and Profiling
The Platform may or may not process user data through AI systems that generate inferred content, recommendations, or conversational outputs.
At this stage:
- The Platform does not systematically engage in automated decision-making that produces legal or similarly significant effects
- The Platform may or may not engage in limited personalization, content optimization, or behavioral targeting, as these features are under development or partially deployed
- No profiling will occur without lawful basis and user consent, where required by law
If such features are activated in the future, Users will be notified and prompted for consent where required by law, including opt-out mechanisms and notices under GDPR, CCPA/CPRA, and DPDP frameworks.
13.1 Security Governance & Risk Management
Marinode AI Solutions LLP follows a “security-by-design” approach that incorporates defence-in-depth, zero-trust principles and control objectives aligned with globally recognised cybersecurity frameworks. Because the Platform is in its MVP phase, certain advanced controls are rolling out incrementally.
13.2 Infrastructure & Data-Protection Measures
The Platform is hosted on reputable cloud infrastructure and uses:
• encryption in transit and at rest;
• role-based access controls (RBAC);
• routine patching and vulnerability scans;
• fail-over / back-up mechanisms for critical components.
Downtime or breach liability is limited to gross negligence within the Company’s direct control.
13.3. End-User Security Responsibilities
End-Users are contractually obligated to ensure secure management of their credentials and devices. This includes, but is not limited to:
- Using strong passwords and enabling MFA (where supported)
- Not sharing login credentials or account access
- Promptly reporting suspicious activity to info@marinode-ai.com
- Ensuring endpoint-level protection (antivirus, firewall, physical controls)
Any unauthorized use of the Platform resulting from failure to meet the above obligations shall be solely attributable to the User, and Marinode AI Solutions LLP shall bear no liability for resulting harm, data loss, or access abuse.
13.4. Security Incident Management and Notification
Marinode AI Solutions LLP maintains an internal Security Incident Response Plan (SIRP), which defines escalation tiers, response timelines, and notification obligations. In the event of a security incident:
- The Company will assess impact within commercially reasonable timeframes
- Affected Users will be notified where legally required, such as under GDPR, CCPA/CPRA, or DPDP
- Remediation actions may include temporary service suspension, patching, or rollback of affected systems
- Logs and forensics will be preserved for 90 days (or longer if legally mandated)
The Company’s maximum liability for any breach shall be limited to the monetary amount paid by the affected User in the six (6) months preceding the breach event, excluding consequential or indirect damages.
13.5. Integration with Third-Party Services
The Platform integrates with select third-party providers for infrastructure, analytics, payments, and customer support. These include but are not limited to:
- AWS (hosting and cloud services)
- Analytics platforms (may include GDPR/ISO-aligned tools)
- Payment gateways (e.g., Stripe, Razorpay)
- Communication APIs (e.g., SMTP, push notifications)
Each vendor is subject to a Data Processing Agreement (DPA) and undergoes basic risk and compliance vetting. While Marinode AI Solutions LLP exercises diligence, it does not assume liability for security breaches or operational outages originating from such third-party systems.
13.6. AI Integrations and Data Exchange with External Models
Certain features, including AI chatbot functionality, content suggestion, and moderation capabilities, may or may not involve data processing via third-party AI model APIs (e.g., OpenAI, DeepSeek, Anthropic).
Where applicable:
- Inputs are anonymized or pseudonymized where feasible
- Only minimal required data is transmitted
- AI vendors are contractually bound to maintain confidentiality and security
- No sensitive or personally identifiable information should be submitted to AI inputs by Users
- By using AI-powered features, Users explicitly acknowledge that data submitted may be processed by third-party AI model providers, and that Marinode AI Solutions LLP does not control the internal workings of these external models.
By using AI features, Users consent to such data handling, which may involve cross-border transfer in accordance with Section 12.6.
13.7. User Content Moderation, DMCA Compliance, and Platform Protections
Marinode AI Solutions LLP recognizes the importance of protecting copyright and maintaining a safe environment for knowledge-sharing.
Accordingly, the Platform:
- May or may not implement automated filters, community flagging, and optional human review
- Enforces a Notice-and-Takedown system under the Digital Millennium Copyright Act (DMCA) and other global safe harbor laws
- Provides a counter-notification process for Users disputing improper takedown requests
- Forbids circumvention of any technological protection measures (TPMs) used to secure content and infrastructure
All Users agree:
- Not to upload, share, or distribute unlawful, infringing, or offensive content
- To promptly notify the Company at info@marinode-ai.com if such content is discovered
- That content takedowns are performed at the sole discretion of Marinode AI, without obligation to provide justification beyond legal compliance
Persistent violators may face:
- Permanent account suspension
- Reporting to hosting or ISP partners
- Legal action and cost recovery where applicable
Finality of Data Deletion
Users acknowledge and agree that, upon deletion of their account or data, all associated data is permanently and irreversibly deleted to the extent required by applicable law. Users waive any right to recover deleted data and agree that the Company shall not be liable for any inability to retrieve such data thereafter.
14.1. Platform Availability and Limitations
Marinode AI Solutions LLP provides the Engine Room Ninja Platform on a commercially reasonable efforts basis, without any assurance of uninterrupted or error-free operation. Users expressly acknowledge and agree that:
- The Platform is in an MVP (Minimum Viable Product) phase and is subject to ongoing development and optimization;
- The availability of features and performance levels may or may not be consistent across all Users, devices, or time periods;
- Access to the Platform may be degraded, delayed, or temporarily suspended without notice, including during development or system upgrades.
The Company disclaims all liability for temporary unavailability, performance delays, or inaccessibility of the Platform or its components, except where mandated by applicable law or otherwise specified in a signed service-level agreement.
14.2. Maintenance Operations and Emergency Procedures
To preserve the integrity and continuity of the Platform, Marinode AI may perform routine, planned, or emergency maintenance operations, which may include:
- Cloud infrastructure patching
- Container refreshes or deployments
- Database optimization or migration
- AI model retraining or replacement
- Scaling events or codebase refactors
The Company may or may not issue prior notification depending on urgency, feasibility, and User impact. Emergency fixes, such as those addressing a data breach, DDoS incident, or AI malfunction, may be implemented without warning.
No liability shall arise for scheduled or unscheduled downtime resulting from such actions.
14.3. MVP-Stage Caveats and Acknowledgments
Given that the Platform is in active, iterative development, Users accept and understand that:
- Services may contain bugs, incomplete integrations, or UI/UX inconsistencies;
- Certain features are under development or partially deployed, and may be revised, retracted, or released without notice;
- Performance, compatibility, and reliability may vary by device, browser, or region.
No express or implied warranties regarding feature completeness, market readiness, or technical reliability are provided at this stage. Users agree to use the Platform “as-is” with full understanding of its pre-commercial maturity.
14.4. User Reporting and Interim Suspension Protocol
In the event of a service fault or unexpected behavior, Users are encouraged to notify Marinode AI at info@marinode-ai.com. Upon such notice:
- The Company will investigate within a commercially reasonable timeframe;
- Interim fixes, hot patches, or system rollbacks may be applied as deemed appropriate;
- Partial or complete service suspension may be enforced while corrective action is in progress.
Users expressly waive any entitlement to compensation, SLA credits, or claim for damages resulting from good-faith service suspension of up to 30 days, unless governed by a separate commercial contract.
14.5. Force Majeure and Exceptional Events
Marinode AI Solutions LLP shall not be liable for any failure to fulfill its obligations or provide continuous service under this Agreement due to Force Majeure, which includes but is not limited to:
- Acts of God, natural disasters, or climate-related disruptions
- Fire, floods, earthquakes, or public utility outages
- Government-imposed restrictions or data localization mandates
- Internet backbone disruption, domain hijacking, or ISP failures
- Epidemics, pandemics, or declared national emergencies
- Downtime or failure of third-party service providers beyond the Company’s direct control
Such events shall extend applicable performance timelines without penalty.
14.6. Amendment of Availability Terms
Marinode AI reserves the right to amend this Section 14 to:
- Reflect deployment of enterprise-level SLAs or uptime commitments
- Address new legal, regulatory, or infrastructure requirements
- Align with evolving risk assessments and operational scaling plans
All material amendments shall be published in accordance with Section 20.2 (Modifications to These Terms) and, where required by law, Users will be prompted for renewed consent.
15.1. Voluntary Termination by User
Users may terminate their use of the Platform at any time by submitting an account deletion request via:
- The Platform’s account settings interface (if available), or
- A written request to info@marinode-ai.com, from the email associated with their account.
Upon validation and confirmation:
- The User’s license to access the Platform is immediately revoked;
- Marinode AI may or may not delete associated data, subject to its data retention policy and compliance obligations;
- No refunds, credits, or service extensions shall be issued, regardless of account activity or subscription status at time of termination.
Users are solely responsible for exporting their content, if applicable, prior to initiating termination.
15.2 Termination by Company
The Company may suspend or terminate an account for material breach of these Terms or Applicable Law. Where practicable, the Company will give at least seven (7) days’ email notice and a brief reason, unless immediate action is required to protect security, comply with law, or prevent fraud.
15.3. Temporary Account Suspension and Access Controls
In addition to full termination rights, Marinode AI may apply temporary or conditional restrictions, including but not limited to:
- Account locking for security audits or identity verification
- Rate limiting during high load or suspected abuse
- Suspension of AI modules or premium features pending license or usage reviews
- API or feature throttling during terms of service violations or beta abuse
These measures shall be proportionate to the risk presented and may occur with or without prior communication, based on urgency.
15.4. Consequences of Termination and Survival of Obligations
Upon any form of termination:
- The User’s access rights, data licenses, and platform privileges automatically cease;
- Any provisions of these Terms that, by their nature, survive termination—including but not limited to indemnities, dispute resolution, limitation of liability, and IP rights—shall remain fully enforceable;
- Marinode AI has no obligation to preserve, recover, or transmit data after a lawful termination event.
15.5. Account Closure Due to Inactivity
To optimize system performance and comply with evolving data minimization obligations, Marinode AI reserves the right to disable or delete accounts deemed “inactive,” defined as:
- No login activity for a continuous 12-month period;
- No active subscription or open service ticket;
- No ongoing legal, regulatory, or investigatory hold on the account.
Prior to permanent deletion, the Company may issue one courtesy email to the last known registered address. Post-deletion data recovery shall not be guaranteed.
15.6 Limited Liability for Enforcement
The Company’s liability for a wrongful suspension is limited to restoring prepaid unused service days or issuing a pro-rata credit. Nothing waives non-excludable statutory rights.
15.7. Appeal Process and Limited Reinstatement
In limited circumstances, a User may request reinstatement by submitting a detailed appeal to info@marinode-ai.com within 15 days of the enforcement event. Marinode AI:
- May or may not consider such appeals depending on available capacity and legal posture;
- Has sole discretion to restore access, content, or services;
- May impose conditional reinstatement terms, including monitoring, restrictions, or probation.
Marinode AI reserves the right to reject any appeal without explanation.
15.1. Voluntary Termination by User
Users may terminate their use of the Platform at any time by submitting an account deletion request via:
- The Platform’s account settings interface (if available), or
- A written request to info@marinode-ai.com, from the email associated with their account.
Upon validation and confirmation:
- The User’s license to access the Platform is immediately revoked;
- Marinode AI may or may not delete associated data, subject to its data retention policy and compliance obligations;
- No refunds, credits, or service extensions shall be issued, regardless of account activity or subscription status at time of termination.
Users are solely responsible for exporting their content, if applicable, prior to initiating termination.
15.2. Termination or Restriction by Marinode AI
Marinode AI Solutions LLP reserves the unconditional right to terminate, suspend, or limit any User account, feature access, or service without liability where:
- There is a violation or suspected violation of these Terms, applicable laws, or Platform rules;
- User-generated content is flagged as illegal, infringing, abusive, or deceptive;
- Regulatory complaints, takedown requests (e.g., DMCA), or legal notices implicate the User’s activity;
- The User engages in fraud, misrepresentation, payment reversals, or data scraping;
- Continued access poses a risk to the Company’s operations, infrastructure, compliance, or reputation.
In such cases, Marinode AI may take immediate enforcement action without prior notice, including irreversible data removal or IP bans.
15.3. Temporary Account Suspension and Access Controls
In addition to full termination rights, Marinode AI may apply temporary or conditional restrictions, including but not limited to:
- Account locking for security audits or identity verification;
- Rate limiting during high load or suspected abuse;
- Suspension of AI modules or premium features pending license or usage reviews;
- API or feature throttling during terms of service violations or beta abuse.
These measures shall be proportionate to the risk presented and may occur with or without prior communication, based on urgency.
15.4. Consequences of Termination and Survival of Obligations
Upon any form of termination:
- The User’s access rights, data licenses, and platform privileges automatically cease;
- Any provisions of these Terms that, by their nature, survive termination—including but not limited to indemnities, dispute resolution, limitation of liability, and IP rights—shall remain fully enforceable;
- Marinode AI has no obligation to preserve, recover, or transmit data after a lawful termination event.
15.5. Account Closure Due to Inactivity
To optimize system performance and comply with evolving data minimization obligations, Marinode AI reserves the right to disable or delete accounts deemed “inactive,” defined as:
- No login activity for a continuous 12-month period;
- No active subscription or open service ticket;
- No ongoing legal, regulatory, or investigatory hold on the account.
Prior to permanent deletion, the Company may issue one courtesy email to the last known registered address. Post-deletion data recovery shall not be guaranteed.
15.6. Limitation of Liability for Enforcement Actions
Users agree and acknowledge that:
- Marinode AI is not liable for any damages, direct or indirect, resulting from a lawful suspension, restriction, or termination;
- The Company is not required to provide cause, justification, or detailed notice unless required by applicable law;
- Enforcement actions are final and non-appealable unless otherwise stated or governed by a separate enterprise agreement.
15.7. Appeal Process and Limited Reinstatement
In limited circumstances, a User may request reinstatement by submitting a detailed appeal to info@marinode-ai.com within 15 days of the enforcement event. Marinode AI:
- May or may not consider such appeals depending on available capacity and legal posture;
- Has sole discretion to restore access, content, or services;
- May impose conditional reinstatement terms, including monitoring, restrictions, or probation.
Marinode AI reserves the right to reject any appeal without explanation.
16.1. Ownership of Platform IP
All proprietary components of the Platform—including source code, content, designs, models, visual elements, backend systems, APIs, datasets, AI models, user interfaces, trademarks, logos, documentation, and all other intellectual property (collectively, the “Platform IP”)—are the sole and exclusive property of Marinode AI Solutions LLP or its licensors.
Nothing in these Terms shall be construed to grant Users any ownership rights in the Platform IP. All rights not expressly granted are hereby reserved.
16.2. Limited User License
Subject to strict adherence to these Terms, Marinode AI grants Users a non-exclusive, non-transferable, non-sublicensable, revocable, limited license to access and use the Platform for lawful, personal, professional, and non-commercial purposes.
This license:
- Does not authorize modification, reproduction, distribution, republication, reverse engineering, decompilation, or creation of derivative works;
- Automatically terminates upon account deactivation, suspension, or any breach of these Terms;
- May be restricted or revoked without notice to maintain security, compliance, or operational integrity.
Unauthorized use constitutes a material breach and may be subject to legal action.
16.3. User-Generated Content (UGC) License
Users may post or upload text, images, videos, code, and documents (“User-Generated Content” or “UGC”) on the Platform, provided they:
- Have lawful rights and licenses to do so;
- Do not upload infringing, illegal, confidential, or defamatory content.
By submitting UGC, Users grant Marinode AI a worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable license to:
- Use, reproduce, distribute, store, display, and host the content;
- Modify or adapt UGC solely for technical optimization, security, and performance purposes;
- Share content with third-party processors (e.g., AWS, moderation vendors) strictly for operational needs.
This license survives account termination. Users retain copyright ownership but not platform-specific derivative rights.
16.4. AI-Generated Content and Usage Limits
The Platform may include features that leverage generative AI to create suggestions, summaries, or other outputs. By using such features, Users agree and acknowledge:
- Outputs are informational and exploratory, and not professional advice;
- Marinode AI retains full ownership of the AI systems, prompt structures, and derivative metadata;
- The User may or may not claim rights to AI outputs depending on applicable law and regulatory evolution.
The Platform may or may not place technical or contractual limits on the commercial or public use of AI-generated material.
16.5. Feedback and Suggestions
Any feedback, suggestions, improvement proposals, or bug reports submitted by Users shall be deemed non-confidential and non-proprietary. Users agree:
- Marinode AI may use, incorporate, disclose, or distribute such feedback without attribution, compensation, or restriction;
- No intellectual property rights shall be granted to the submitting User based on such feedback.
16.6. Copyright Complaints and Takedown Requests
If you believe content on the Platform infringes upon your intellectual property, you may notify us at info@marinode-ai.com. The takedown request must include:
- A detailed description of the copyrighted material and its unauthorized use;
- A statement under penalty of perjury that you are the rightful owner or authorized agent;
- Contact information and digital or physical signature.
We comply with applicable IP laws including:
- Digital Millennium Copyright Act (DMCA)
- Indian Copyright Act, 1957
- Safe Harbor Provisions for online service providers
- Notice-and-Takedown Protocols, where legally required
Counter-notifications may be submitted when appropriate.
16.7. Anti-Circumvention and IP Abuse Monitoring
The Platform may deploy technical protection measures (TPMs) such as rate limiting, access throttling, digital watermarking, and anti-scraping systems. Users agree not to:
- Circumvent, bypass, or disable any security or access control mechanisms;
- Attempt to extract datasets, source logic, or backend information via automation or reverse engineering;
- Assist others in breaching intellectual property controls or confidentiality measures.
Violations will result in immediate account termination, legal action, and may be reported to relevant law enforcement or regulatory agencies.
The Company will vigorously enforce these anti-circumvention provisions to the maximum extent permitted by law, including DMCA 17 U.S.C. § 1201 and equivalent statutes globally.
Section 17 – Governing Law & Dispute Resolution
17.1 Governing Law
These Terms are governed by the laws of India.
17.2 Good-Faith Resolution
Before starting a lawsuit or arbitration, either party must send written notice of the dispute and engage in good-faith negotiations for 30 days.
17.3 Binding Arbitration (Default)
If the dispute is not settled within 30 days, it will be finally resolved by binding arbitration under the Arbitration & Conciliation Act, 1996.
• Seat & venue: Thiruvananthapuram, Kerala.
• Language: English.
• Arbitrator: Appointed jointly; if no agreement within 14 days, chosen by the Kerala High Court Arbitration Centre.
• Costs: Each side pays its own legal fees; tribunal costs split equally unless the award directs otherwise.
17.4 Court Actions Allowed
Either party may seek interim injunctive relief in courts of Thiruvananthapuram to protect IP or confidential information.
17.5 No Class or Representative Actions
Disputes must be brought only on an individual basis. This waiver does not impose penalties or fee-shifting for merely attempting class proceedings; any portion unenforceable under Applicable Law will be severed.
17.6 Survival
This Section survives termination of the Terms or the User’s account.
18.1. Entire Agreement
These Terms, including the Privacy Policy and any additional policies or notices expressly referenced herein or lawfully incorporated by reference, constitute the complete, exclusive, and binding agreement between the User and Marinode AI Solutions LLP. They supersede all prior agreements, representations, communications, or understandings, whether oral, electronic, or written.
Any future updates or supplements to these Terms shall not be binding unless published in accordance with Section 3 (Amendments).
18.2. Independent Relationship
The User and Marinode AI Solutions LLP acknowledge that their relationship is strictly that of independent legal parties. Nothing in these Terms shall be construed to create any form of agency, partnership, joint venture, fiduciary duty, or employment relationship. No party has the authority to bind or represent the other in any legal or commercial capacity unless expressly authorized in writing.
18.3. Force Majeure
Marinode AI Solutions LLP shall not be liable for any delay or failure to perform obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to:
- Acts of God, fires, floods, pandemics
- Terrorism, wars, civil unrest
- Cyberattacks, third-party service outages, or widespread Internet failures
- Changes in law, regulatory blocks, or injunctions
Performance shall resume as soon as reasonably possible, provided continuation remains legally and commercially feasible.
18.4. Severability
If any provision of these Terms is found to be invalid, unenforceable, or illegal under applicable law or judicial order, the remaining provisions shall remain valid and enforceable to the fullest extent possible. The invalid provision shall be modified, construed, or replaced—if necessary—to effectuate its original intent within the confines of the law.
18.5. Non-Assignment by User
Users shall not assign, transfer, sublicense, or delegate any of their rights or obligations under these Terms without the prior written consent of Marinode AI Solutions LLP. Any such attempted assignment or delegation shall be deemed null, void, and without legal effect.
Marinode AI Solutions LLP may assign or transfer these Terms, in whole or in part, to any affiliate, acquirer, or successor entity as part of a corporate restructuring, merger, acquisition, asset sale, or other commercial transaction without notice or consent.
18.6. No Waiver
No failure or delay by Marinode AI Solutions LLP in exercising any right, remedy, or enforcing any term shall operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy preclude any further exercise thereof. Any waiver must be expressly provided in writing and duly authorized by the Company to be legally effective.
Any waiver or forbearance by the Company of any right, remedy, or condition in these Terms shall not be construed as a waiver of any other right or future enforcement of that right.
18.7. Construction and Interpretation
Section and clause headings are for convenience only and do not affect the interpretation of these Terms. Words such as “including,” “such as,” “for example,” and similar terms shall be interpreted as illustrative and not limiting. Terms used in the singular include the plural, and vice versa, unless context dictates otherwise.
18.8. Survival of Provisions
Any provisions of these Terms which, by their nature, are intended to survive termination—including but not limited to intellectual property rights, indemnification obligations, disclaimers, limitations of liability, governing law, dispute resolution, and data rights—shall survive and remain enforceable beyond the termination or expiry of the User’s account or access to the Platform.
18.9. Language and Version Control
These Terms are drafted in the English language, and the English version shall control in all respects. If these Terms are translated into any other language for convenience or localization, the English version shall prevail in case of any conflict or ambiguity.
Marinode AI Solutions LLP reserves the right to maintain an authoritative master copy of these Terms and may version or timestamp all updates for audit, compliance, and due diligence tracking.
Section 19: Reverse-Engineering and Circumvention Protections
19.1 Prohibited Actions
Users shall not, directly or indirectly, reverse-engineer, decompile, disassemble, copy, replicate, tamper with, or circumvent any security, access control, or technical protection measures implemented by the Platform. This includes but is not limited to:
- AI models, prompts, or outputs;
- Digital Rights Management (DRM) systems;
- Rate-limiters, encryption layers, or authentication controls.
19.2 Material Breach & Enforcement
Any violation of this Section constitutes a material breach and may result in:
(a) Immediate suspension or permanent termination of the User’s Account without refund;
(b) The Company’s right to seek injunctive relief and to recover actual proven damages and reasonable legal costs in accordance with Applicable Law.
19.3 Legal Action and Global Enforcement
Marinode AI Solutions LLP reserves the right to pursue legal action, including injunctive relief and damages, in any jurisdiction necessary to protect its proprietary technology and business interests.
Section 20: Billing Disputes, Chargebacks, and Payment Enforcement
20. Billing Disputes & Charge-backs
20.1 Billing-Dispute Notice
Users must email billing@marinode-ai.com within fourteen (14) calendar days of any transaction they wish to contest, quoting the Order ID and supporting documents.
Marinode AI Solutions LLP will investigate in good faith and, if an error is verified, issue a credit or adjustment within ten (10) Business Days — and always within thirty (30) calendar days of receiving all necessary information.
20.2 Charge-backs & Payment Reversals
a. Talk to us first. Starting a charge-back before completing the process in 20.1 may result in temporary suspension of the account while the dispute is resolved.
b. Reversal-fee recovery only. If the issuing bank or payment gateway debits Marinode for a reversal fee, the User authorizes Marinode to recover the exact amount of that third-party fee (capped at INR 3000 or equivalent) from any future payouts or by separate invoice.
c. Repeat abuse. Two unfounded charge-backs within any rolling 12-month period may lead to permanent account termination.
20.3 Effect on Service & Refund Policy
- A successful charge-back cancels the related subscription and ends access to paid features immediately.
• If a charge-back is denied or reversed in Marinode’s favour, all outstanding sums remain payable under the Refund & Cancellation Policy (incorporated here by reference).
• Credits or adjustments issued under 20.1 do not constitute a cash refund and do not modify Marinode’s No-Refund Policy.
Section 21: Class Action and Representative Action Waiver
21.1 Waiver of Collective Proceedings
To the maximum extent permitted by Applicable Law, Users waive any right to participate in a class action, collective action, private attorney general action, or other representative proceeding against Marinode AI Solutions LLP or its affiliates, whether in arbitration or in court.
21.2 Individual Claims Requirement
All claims, disputes, or proceedings between the User and the Company must be brought and pursued solely on an individual basis. This waiver extends to any claims arising from or related to the Platform, including but not limited to data privacy, AI-generated outputs, billing disputes, or intellectual property.
21.3 Enforcement and Penalties
see revised section 17.5 for class-action waiver
21.4 No Impact on Mandatory Rights
Nothing in this Section limits or waives any rights that cannot be waived under Applicable Law, including certain statutory consumer rights or dispute resolution options mandated by local regulators.
Section 22: Subprocessor and Third-Party Provider Accountability
22.1 Subprocessor Commitments
Marinode AI Solutions LLP may engage third-party service providers and subprocessors to support the Platform’s operation and delivery, including but not limited to cloud hosting providers, payment processors, analytics tools, and AI model vendors.
22.2 Security & Ethical Standards for Third-Party Providers
All subprocessors and external service providers must commit contractually to security and data-protection standards that are materially equivalent to those the Company applies to its own operations. While due diligence is performed, each provider remains independently responsible for its own compliance and practices.
22.3 Limitation of Liability
While Marinode AI Solutions LLP will exercise reasonable efforts to ensure subprocessors meet these standards, Users acknowledge that third-party compliance and practices are ultimately beyond the Company’s direct operational control.
22.4 User Acknowledgment
Users expressly acknowledge that the Platform’s AI models and certain features may rely on third-party APIs or models (e.g., OpenAI GPT APIs) and agree to hold Marinode AI Solutions LLP harmless for any limitations, errors, or ethical concerns arising solely from such third-party systems, to the maximum extent permitted by Applicable Law.
Section 23: Account Sharing and Misuse Penalties
23.1 Prohibition on Sharing
Users may not share, sell, or transfer their Platform account credentials with any other person or entity. Each account is intended for use solely by the individual or organization to whom it is registered.
23.2 Detection and Monitoring
Marinode AI Solutions LLP reserves the right to implement monitoring and auditing measures to detect account sharing or other unauthorized uses of the Platform. This includes analysis of login patterns, device identifiers, or access logs to maintain the integrity of the service.
23.3 Consequences of Violations
Any violation of this Section constitutes a material breach of these Terms and may result in:
(a) Immediate suspension or termination of the offending User’s account without refund;
(b) The Company’s right to recover direct losses and reasonable enforcement costs (including legal fees) arising from the violation.
23.4 No Impact on Other Rights
These penalties do not limit the Company’s rights to pursue other remedies or enforcement actions available under law or these Terms.
Section 24: Force Majeure and Emerging Tech Events
24.1 Standard Force Majeure Events
Neither Marinode AI Solutions LLP nor Users shall be liable for any delay or failure in performance under these Terms caused by events beyond reasonable control, including but not limited to: acts of God, natural disasters, fires, floods, wars, civil disturbances, strikes, labor disputes, pandemics, or governmental orders.
24.2 Emerging Tech and AI Regulatory Events
The Company shall also not be liable for delays, disruptions, or failures caused by:
(a) Regulatory restrictions, AI bans, or changes in applicable laws affecting AI systems, APIs, or data usage;
(b) Global internet outages, DNS disruptions, or major infrastructure failures;
(c) Government-mandated data localization or cross-border data transfer restrictions that materially impact Platform operations.
24.3 No Refunds or Claims for Force Majeure Events
Users expressly agree that no refunds, credits, or damage claims shall be owed for any inability to access or use the Platform during such force majeure events, to the maximum extent permitted by Applicable Law.
24.4 Prompt Notification
The affected party shall provide prompt notice to the other party of any force majeure event and shall make reasonable efforts to resume performance as soon as possible.
Section 25: No Replacement for Certified Professional Judgment
25.1 No Substitution for Expertise
Users acknowledge and agree that the Platform’s AI-generated outputs, recommendations, or analyses are provided solely for informational purposes and are not intended to replace or substitute for certified professional judgment, including but not limited to:
- Marine engineering or ship safety certifications;
- Legal, medical, or financial advice;
- Compliance with safety-critical regulatory standards.
25.2 Independent Verification Required
Users must independently verify and confirm the accuracy, applicability, and safety of any AI-generated outputs before using them in any professional or regulatory context.
25.3 No Liability for Professional Misuse
Marinode AI Solutions LLP disclaims all liability for any damages, losses, or regulatory penalties arising from the misuse or misapplication of AI-generated outputs in place of certified professional expertise.
Section 26: Compliance Roadmap and Future Enhancements
26.1 MVP Stage and Progressive Implementation
Marinode AI Solutions LLP operates the Platform in an MVP (Minimum Viable Product) stage, with core features and security practices aligned with current business and technical capacity. Comprehensive compliance with all applicable laws, including data protection and AI governance standards, is a progressive process.
26.2 Future Compliance Objectives
The Company intends to enhance compliance efforts over time, including:
(a) Adoption of ISO/IEC 27001, 27701, and 42001 frameworks for security, privacy, and AI governance;
(b) Expansion of data protection features and user rights mechanisms (e.g., access, correction, deletion, portability);
(c) Periodic updates to these Terms to reflect new legal and regulatory obligations, including the EU AI Act and other emerging AI regulations.
26.3 Notification of Material Changes
Users will be notified of any material changes to these Terms or compliance practices that significantly affect their rights or obligations, as required by Applicable Law.
Section 27: Community Moderation and Responsibilities
27.1 Voluntary Moderation
The Platform may include community features (such as discussion forums, group chats, or knowledge-sharing spaces). Moderation within these communities may be carried out by Users who choose to act as moderators on a voluntary and unofficial basis. Marinode AI Solutions LLP is not responsible for the actions or decisions of community moderators.
27.2 Moderator Conduct
Moderators must adhere to any community guidelines and the Platform’s Acceptable Use Policy. Moderators may not act in a manner that violates these Terms, Applicable Law, or the rights of other Users. Moderators agree not to:
(a) Represent themselves as agents of Marinode AI Solutions LLP;
(b) Enter into agreements with third parties on behalf of Marinode AI Solutions LLP without written authorization;
(c) Perform moderation actions in exchange for compensation, gifts, or favors; or
(d) Misuse any non-public information acquired in the course of moderation activities.
27.3 Right to Review and Overturn
Marinode AI Solutions LLP reserves the right, but has no obligation, to review, reverse, or remove any moderation decision or action at its sole discretion if it believes such action is contrary to these Terms or the best interests of the Platform.
27.4 No Compensation or Agency Relationship
Moderators act as independent volunteers. Nothing in these Terms creates an employment, agency, or partnership relationship between moderators and Marinode AI Solutions LLP.
Section 28: Copyright, Trademark, and Content Takedown
28.1 Intellectual Property Respect
Marinode AI Solutions LLP respects the intellectual property rights of others and requires Users to do the same. Users must ensure that any Content they upload or submit does not infringe on the intellectual property or proprietary rights of others.
28.2 Takedown Notice
If you believe that any Content on the Platform infringes your copyright, trademark, or other proprietary rights, please submit a written notice to info@marinode-ai.com with the following details:
(a) Your name and contact information;
(b) A description of the work or rights allegedly infringed;
(c) The URL or specific location of the infringing Content;
(d) A statement that you have a good faith belief that the use is unauthorized;
(e) A statement, under penalty of perjury, that the information provided is accurate and that you are authorized to act on behalf of the rights holder.
28.3 Counter-Notification
If your Content was removed due to a takedown notice and you believe this was a mistake or misidentification, you may submit a counter-notification to info@marinode-ai.com including:
(a) Your name and contact information;
(b) Identification of the Content removed and its location before removal;
(c) A statement, under penalty of perjury, that you have a good faith belief that the Content was removed by mistake or misidentification;
(d) A statement that you consent to the jurisdiction of the courts in Kerala, India.
28.4 Repeat Infringer Policy
Marinode AI Solutions LLP may, at its sole discretion, suspend or terminate the accounts of Users who are deemed to be repeat infringers of intellectual property rights.
28.5 Reservation of Rights
The Company reserves the right to remove Content at any time, without notice, if it believes in good faith that the Content violates these Terms or Applicable Law.
Section 29: User Content and Licensing
29.1 [Consolidated into section 4.3 – see “User Content License”]
Section 30: User Eligibility and Age Requirements
30.1 Minimum Age
Users must be at eighteen (18) years old or the minimum age required by the laws of their jurisdiction, whichever is higher, to create an account or access the Platform. Users under the age of majority in their jurisdiction must obtain the consent of a parent or legal guardian to use the Platform.
30.2 Legal Capacity and Authority
By using the Platform, Users represent and warrant that:
(a) They have the legal capacity and authority to enter into these Terms and form a binding agreement;
(b) Their use of the Platform does not violate any Applicable Law or regulation in their jurisdiction;
(c) They have not been previously removed, suspended, or banned from the Platform.
30.3 Additional Restrictions
The Company reserves the right to impose additional eligibility criteria or verification processes for specific features, including but not limited to paid plans or advanced AI functionality, in order to comply with regulatory or business requirements.
Section 31: Limitation of Liability & Indemnity
31.1 No Indirect Damages. To the maximum extent permitted by Applicable Law, neither party will be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages (including loss of profits, data, goodwill, or business interruption). 31.2 Cap on Direct Damages. Except for willful misconduct, gross negligence, or amounts payable under the indemnities below, each party’s total cumulative liability arising out of or relating to the Platform will not exceed (a) the greater of INR 25,000 or (b) the amounts the User actually paid to the Company in the three (3) months immediately preceding the event giving rise to the claim. 31.3 Indemnity by User. User will indemnify and hold harmless the Company and its Affiliates from third-party claims arising from (i) User’s violation of these Terms or of Applicable Law, or (ii) User Content that infringes third-party rights. 31.4 Indemnity by Company. The Company will indemnify and hold harmless the User from third-party IP-infringement claims alleging that the unaltered Platform directly infringes a valid patent or copyright, provided the User (a) promptly notifies the Company and (b) allows the Company to control the defence. 31.5 Non-Excludable Rights. Nothing in these Terms limits liability for death, personal injury, fraud, willful misconduct, or any liability that cannot be excluded under Applicable Law.
Section 32 : Licensing of User Content and Intellectual Property Rights
32.1 [Consolidated into section 4.3 – see “User Content Licence”]
Section 33: Dispute Resolution & Arbitration
Consolidated into section 17 – Dispute Resolution
Section 34: Third-Party Services and Content
34.1 Third-Party Content Disclaimer:
The Platform may contain links to third-party websites, services, advertisements, or content that are not owned or controlled by Marinode AI Solutions LLP (“Third-Party Content”). You acknowledge and agree that Marinode AI Solutions LLP does not endorse, control, or assume any responsibility for Third-Party Content, and your use of Third-Party Content is at your own risk.
34.2 No Liability for Third-Party Services:
Your use of any Third-Party Content or third-party services, including those integrated with the Platform (such as payment gateways, cloud hosting services, analytics tools, or social media plugins), is subject to separate terms and policies of those third parties. Marinode AI Solutions LLP is not responsible for any third-party terms or for any damages or losses arising from your use of or reliance on Third-Party Content or services.
34.3 Responsibility for Compliance:
You agree that it is your responsibility to read, understand, and comply with the applicable third-party terms of service, privacy policies, and other agreements related to any Third-Party Content or services you access or use through the Platform.
Section 35: Additional Provisions on Community Conduct and Moderation
35.1 Community Standards:
Users are expected to uphold professional and respectful conduct within the Platform’s community features, including forums, chats, and any user-generated content areas. Marinode AI Solutions LLP reserves the right to remove or moderate content and to suspend or terminate user accounts at its sole discretion if user behavior violates these community standards.
35.2 Moderation by Marinode AI Solutions LLP:
The Platform may provide tools for user moderation or self-moderation (such as reporting mechanisms). However, ultimate authority and discretion for content moderation rests with Marinode AI Solutions LLP, including decisions about whether to remove or retain content or to restrict user access.
35.3 No Moderator Liability:
Users who participate in community moderation are doing so voluntarily and independently. Marinode AI Solutions LLP is not responsible for the actions of volunteer moderators and does not authorize them to act on behalf of the company in any official capacity.
Section 36: Arbitration and Dispute Resolution
Consolidated into § 17 – Dispute Resolution
Section 37: Indemnification and User Responsibility
37.1 Indemnification by Users:
To the maximum extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Marinode AI Solutions LLP, its affiliates, officers, employees, agents, and contractors from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:
a) Your use of the Platform,
b) Your violation of these Terms,
c) Your violation of any applicable law, regulation, or third-party rights (including intellectual property and privacy rights), or
d) Any content you submit, post, or share on the Platform.
37.2 Right to Control Defense:
Marinode AI Solutions LLP reserves the right, at its own expense, to assume exclusive defense and control of any matter for which you are required to indemnify us. You agree to cooperate fully with us in defending any such claims.
Section 38: Changes to Terms and Conditions
38.1 Right to Update:
Marinode AI Solutions LLP reserves the right to update, modify, or revise these Terms at any time to reflect changes in law, best practices, Platform features, or for other business reasons.
38.2 Notification of Changes:
We will make reasonable efforts to provide notice of material changes to these Terms through the Platform or by email if you have provided one. It is your responsibility to review these Terms periodically.
38.3 Acceptance of Changes:
Your continued use of the Platform after any changes to the Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform immediately.
Section 39: No Waiver and Severability
39.1 No Waiver:
The failure of Marinode AI Solutions LLP to enforce any provision of these Terms shall not be deemed a waiver of such provision or of the right to enforce it in the future.
39.2 Severability:
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
Section 40: Assignment
40.1 No User Assignment:
You may not assign or transfer any rights or obligations under these Terms without the prior written consent of Marinode AI Solutions LLP.
40.2 Marinode AI’s Right to Assign:
Marinode AI Solutions LLP may assign, transfer, or delegate any of its rights and obligations under these Terms without your consent, including in connection with a merger, acquisition, or sale of assets.
Section 41: Entire Agreement and Language
41.1 Entire Agreement:
These Terms, along with any additional agreements or policies incorporated by reference, constitute the entire agreement between you and Marinode AI Solutions LLP with respect to your use of the Platform.
41.2 Language:
These Terms are drafted in English, and the English version shall prevail in the event of any conflict with translated versions.
Section 42: Contact Information and Notices
42.1 Contacting Us:
If you have any questions, concerns, or feedback regarding these Terms or the Platform, you may contact Marinode AI Solutions LLP using the following details:
- Email: info@marinode-ai.com
- Phone: +91 8281-250-608
- Address: Ratnam Arcade, ITI Rd, Kazhakkoottam, Thiruvananthapuram, Kerala 6955, India
42.2 Notices:
Notices to you may be provided via email, postal mail, or through notices posted on the Platform. You agree that such notices will satisfy any legal communication requirements, including that such communications be in writing.
Section 43: Governing Law and Jurisdiction
43.1 Governing Law:
These Terms are governed by the laws of India, without regard to its conflict of laws principles.
43.2 Dispute Resolution and Jurisdiction:
Any disputes arising from or related to these Terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts in Trivandrum, Kerala, India. You expressly consent to the personal jurisdiction and venue of these courts.
Section 44: App Store Payments subscription partners
For purchases made through the Apple App Store or Google Play Store, the sale is final, and no refunds will be provided by the Company. Your purchase will be subject to the respective app store’s payment policy, which may not provide refunds. If you purchase through one or more of our bundle subscription partners, the purchase may also be subject to the Terms and Conditions of those partners, and payment and management of the bundle subscription may be administered by them.
45.1 App Store Payments:
Payments for subscriptions and purchases within the Platform are handled by third-party platforms, including Google Play Store (for Android users) and Apple’s App Store (for iOS users). By making purchases or subscribing to paid features through these platforms, you agree to comply with their respective terms and conditions, which govern payment processing, subscription management, cancellations, and refunds.
45.2 Payment Disputes and Refunds:
Any payment disputes, chargebacks, or refund requests must be handled through the relevant app store and will be subject to their policies. Marinode AI Solutions LLP does not process payments directly and is not responsible for resolving disputes or issuing refunds for transactions conducted through third-party app stores.
45.3 Contact Information for Payment Issues:
For Google Play Store purchases, please refer to Google Play Help Center.
For Apple App Store purchases, please refer to Apple Support.
45.4 No Direct Liability:
Marinode AI Solutions LLP is not liable for any payment errors, processing delays, or disputes related to transactions made through third-party platforms.
Section 46: Miscellaneous Provisions
46.1 Entire Agreement:
These Terms constitute the entire agreement between you and Marinode AI Solutions LLP regarding your use of the Platform and supersede all prior agreements, communications, or understandings, whether written or oral, relating to the subject matter.
46.2 Waiver:
Any failure by Marinode AI Solutions LLP to enforce a provision of these Terms does not constitute a waiver of that provision or any other provision. A waiver must be in writing and signed by an authorized representative to be legally binding.
46.3 Severability:
If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
46.4 Assignment:
You may not assign or transfer any of your rights or obligations under these Terms without the prior written consent of Marinode AI Solutions LLP. Marinode AI Solutions LLP may freely assign its rights and obligations under these Terms without restriction.
46.5 Headings:
Section titles and headings in these Terms are for convenience only and have no legal effect.
Section 47: Prohibited Uses and Restrictions
47.1 Prohibited Conduct:
You agree that you will not, and will not permit others to:
(a) Use the Platform for any purpose that violates applicable laws or regulations;
(b) Engage in any activity that interferes with, disrupts, or harms the proper functioning of the Platform or other users’ enjoyment of it;
(c) Upload or distribute viruses, malware, or other harmful code that may harm the Platform or others;
(d) Send unsolicited messages or spam, or engage in data scraping or harvesting;
(e) Impersonate any person or entity, or misrepresent your affiliation with any person or entity;
(f) Access or attempt to access parts of the Platform or its systems that you are not authorized to access;
(g) Use the Platform for any illegal, immoral, harassing, abusive, threatening, or hateful activity;
(h) Infringe any intellectual property or proprietary rights of others through your use of the Platform.
47.2 Enforcement:
Marinode AI Solutions LLP reserves the right to investigate and take appropriate action against violations of this Section 47, which may include suspension or termination of your account and access to the Platform.
Section 48: Timely Notification of Inconsistencies
48.1 Prompt Reporting:
You agree to promptly notify Marinode AI Solutions LLP of any perceived inconsistencies, errors, or discrepancies you notice while using the Platform, including (but not limited to) billing issues, data mismatches, or errors in content.
48.2 Time Limit for Notification:
Any such notification must be made in writing within seven (7) calendar days from the date you become aware of the issue. Failure to provide timely notification may limit or waive any claims or disputes related to the issue.
48.3 Submission of Notification:
Notifications should be submitted via email to info@marinode-ai.com or through any designated support channel provided by Marinode AI Solutions LLP.
Section 49: Pre-Dispute Resolution Clarification
49.1 No Mandatory Pre-Dispute Travel:
Marinode AI Solutions LLP does not require users to engage in any mandatory in-person meetings or travel for pre-dispute resolution. Any informal resolution or pre-arbitration discussions can be conducted remotely via electronic means, including email or video conferencing.
49.2 No Pre-Dispute Travel Waiver:
By using the Platform, you acknowledge and agree that no travel, in-person attendance, or face-to-face settlement conferences are mandated as part of the pre-dispute process. This ensures accessibility and fairness in resolving disputes.
Section 50: Corporate and Team Account Responsibility
50.1 Account Owner Responsibility:
The individual or entity that registers a team or corporate account (“Account Owner”) is solely responsible for:
(a) ensuring that all users of the team account comply with these Terms & Conditions,
(b) all activities conducted through the team account, and
(c) managing and updating team members’ access.
50.2 Acknowledgement:
You acknowledge that Marinode AI Solutions LLP will not be liable for any acts or omissions of your team members or other users of your account. You are responsible for any damages or losses arising from the actions of anyone who accesses the Platform through your account.
50.3 Team Member Removal:
You must promptly remove any team member who no longer requires access or whose conduct violates these Terms or applicable laws.
Section 51: Prohibition on Reverse Engineering and Scraping
51.1 Prohibited Conduct:
You agree that you will not, and will not allow others to:
(a) attempt to reverse engineer, decompile, disassemble, or otherwise derive source code or underlying structures of any part of the Platform, including any APIs or backend services not intended for public access;
(b) scrape, crawl, or harvest data from the Platform in any automated or systematic manner without our express written consent;
(c) use any manual or automated tool, script, or process to circumvent or attempt to circumvent any security or access controls of the Platform.
51.2 Enforcement:
Marinode AI Solutions LLP reserves the right to investigate and take appropriate action against any violation of this Section 51, including immediate suspension or termination of your access to the Platform and legal action if warranted.
Section 52: Accessibility Disclaimer
52.1 Best Efforts:
Marinode AI Solutions LLP is committed to making reasonable efforts to enhance the accessibility of the Platform for all users.
52.2 No Guarantees:
You acknowledge and agree that Marinode AI Solutions LLP does not warrant or guarantee full compliance with any specific accessibility standard (such as WCAG 2.1) and that accessibility improvements may be implemented progressively over time.
52.3 User Responsibility:
Users are encouraged to contact us if they encounter accessibility challenges while using the Platform so that we may work in good faith to address such concerns.
Section 53: Non-Transferability of User Accounts and Subscriptions
53.1 No Transfer Without Consent:
User accounts, subscriptions, and associated rights or obligations are personal to you and may not be transferred, assigned, or sublicensed to any other party without the express written consent of Marinode AI Solutions LLP.
53.2 Company’s Right to Transfer:
Marinode AI Solutions LLP reserves the right to assign or transfer its rights or obligations under these Terms & Conditions at its sole discretion, including in connection with a merger, acquisition, or sale of assets.
53.3 Enforcement:
Any attempted transfer of your account or subscription in violation of this Section 53 shall be deemed null and void, and may result in suspension or termination of your access to the Platform.
Section 54: Local Law Compliance and User Rights
54.1 Local Law Acknowledgement:
Marinode AI Solutions LLP acknowledges that certain users may have specific rights and obligations under local laws, including but not limited to the EU General Data Protection Regulation (GDPR), the UK Data Protection Act, and the California Consumer Privacy Act (CCPA).
54.2 Progressive Implementation:
You acknowledge that the Platform is in its MVP stage and while Marinode AI Solutions LLP is progressively implementing measures to comply with applicable local laws, it may not yet fully align with all requirements.
54.3 Privacy Policy Reference:
Your use of the Platform is also governed by our Privacy Policy, which details how we collect, use, store, and disclose user data. By continuing to use the Platform, you agree to the practices described in our Privacy Policy.
54.4 Future Localized Terms:
Where required by law or for operational reasons, Marinode AI Solutions LLP may implement localized versions or addenda to these Terms & Conditions. Such localized versions shall be incorporated into and become a part of these Terms once published.
Section 55: Reservation of Rights for Future Updates
55.1 Right to Update:
Marinode AI Solutions LLP reserves the right to update, modify, or replace any part of these Terms & Conditions at its sole discretion. We will notify users of material changes by posting a notice on the Platform, through in-app notifications, or via email.
55.2 User Acceptance:
Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Terms & Conditions. If you do not agree to the updated Terms, you must discontinue use of the Platform.
55.3 Material Changes:
In the event of material changes, Marinode AI Solutions LLP will make reasonable efforts to inform users of the nature of the changes and the effective date.
Section 56: Language and Interpretation
56.1 Language of Terms:
These Terms & Conditions are drafted in the English language, which shall govern in the event of any inconsistency or conflict with translations provided for convenience.
56.2 Prevailing Language:
You acknowledge and agree that the English version of these Terms shall control and prevail in any dispute or legal proceeding, regardless of any translated versions made available for convenience.
Section 57: AI-Generated Content Disclaimer
57.1 Use of AI Technology:
Certain features of the Platform may incorporate artificial intelligence (AI) or machine learning technologies to provide automated insights, recommendations, or other outputs (“AI-Generated Content”).
57.2 No Guarantee of Accuracy:
AI-Generated Content is provided solely for informational and convenience purposes. Marinode AI Solutions LLP does not warrant or represent the accuracy, reliability, legality, or fitness for a particular purpose of any AI-Generated Content.
57.3 User Responsibility:
You acknowledge that you bear sole responsibility for evaluating, validating, and using any AI-Generated Content. You assume all risks associated with relying on such content, including compliance with applicable laws.
57.4 Limitation of Liability:
To the maximum extent permitted by law, Marinode AI Solutions LLP disclaims all liability for any damages, direct or indirect, arising from the use or reliance upon AI-Generated Content.
Section 58: Marketing Content and User Consent
58.1 Limited License to Use Marketing Content:
With your explicit written consent, you grant Marinode AI Solutions LLP a limited, worldwide, royalty-free license to use your name, logo, and testimonials solely for marketing and promotional purposes in any media now known or later developed.
58.2 Right to Revoke Consent:
You retain the right to revoke this consent at any time by providing written notice to [support@marinode-ai.com]. Marinode AI Solutions LLP will, within a reasonable timeframe, cease any future marketing uses of such content.
58.3 No Obligation to Use:
Nothing in this Section obligates Marinode AI Solutions LLP to use your name, logo, or testimonial in any marketing or promotional materials.
Section 59: Antitrust and Competition Compliance
59.1 Compliance with Laws:
You and Marinode AI Solutions LLP each represent and warrant that your respective activities under these Terms will be conducted in full compliance with applicable antitrust and competition laws.
59.2 No Restriction of Trade:
Nothing in these Terms shall be construed to restrain trade or unlawfully restrict competition in violation of applicable law. If any provision is deemed to violate such laws, it shall be deemed severed without affecting the remainder of these Terms.
Section 60: Regulated Industries Disclaimer
60.1 No Regulated Services or Professional Advice:
Marinode AI Solutions LLP is not a licensed healthcare provider, financial advisor, or other regulated professional. The Platform and its content are not intended to provide legal, medical, financial, or other professional advice.
60.2 User’s Compliance Obligation:
If you are in a regulated industry, you represent and warrant that you will use the Platform in full compliance with applicable regulations and standards, and that you will seek appropriate professional guidance as needed.
Section 61: Beta and Experimental Features
61.1 Provision of Beta Features:
Marinode AI Solutions LLP may offer experimental, beta, or pre-release features (“Beta Features”) at its sole discretion. Beta Features are offered “as-is” without any warranties, express or implied.
61.2 Risks of Use:
You acknowledge that Beta Features may contain errors, bugs, or other issues that could affect performance, accuracy, or reliability. Use of Beta Features is at your sole risk.
61.3 Modification or Discontinuation:
Marinode AI Solutions LLP reserves the right to modify, discontinue, or restrict access to Beta Features at any time without liability.
Section 62: Data Minimization and Local Data Protection Rights
62.1 Data Minimization Commitment:
Marinode AI Solutions LLP commits to collecting only personal data that is necessary and proportionate for the operation and enhancement of the Platform, in line with the principle of data minimization.
62.2 Local Data Protection Rights:
You acknowledge that you may have certain data protection rights under applicable local laws (including the GDPR, UK DPA, and CCPA). These rights include, where applicable, the right to access, correct, delete, or port your personal data as detailed in our Privacy Policy.
62.3 Exercise of Rights:
You may exercise these rights by contacting us at [support@marinode-ai.com]. Marinode AI Solutions LLP will respond in accordance with applicable laws and our Privacy Policy.
Section 63: Account Suspension, Notice, and Fair Process
63.1 Right to Suspend or Terminate:
Marinode AI Solutions LLP reserves the right to suspend, restrict, or terminate your access to the Platform at its sole discretion for any violation of these Terms, suspected fraudulent activity, or as required by law.
63.2 Notice and Opportunity to Respond:
Where practicable and not prohibited by law, Marinode AI Solutions LLP will provide notice of any suspension or termination via email or in-app notification, along with a brief explanation of the reason.
63.3 Appeal Process:
You may request a review or appeal of the suspension by submitting a written request to [support@marinode-ai.com] within 14 calendar days of the notice. Marinode AI Solutions LLP will consider your request in good faith but reserves the right to make the final determination.
Section 64: Custom Agreements and Negotiated Terms
64.1 Possibility of Custom Terms:
Certain customers, including enterprise clients, may enter into custom agreements that supersede or supplement these Terms. Any such custom agreements must be in writing and signed by authorized representatives of both parties.
64.2 Precedence of Custom Terms:
In the event of any conflict between these Terms and a custom agreement, the terms of the custom agreement shall prevail to the extent of the conflict.
64.3 No Implied Custom Terms:
No oral statements or informal communications shall modify these Terms or create any custom agreement unless expressly set forth in a signed written document.
65. AI-Generated Output Disclaimer
65.1. You acknowledge and agree that any insights, predictions, or outputs from our AI services are probabilistic and informational only. Such outputs may not be accurate, complete, or reliable, and you must independently verify any output before relying on it for any legal, medical, financial, or other critical decisions.
65.2. The outputs from our Services do not constitute legal, financial, medical, or professional advice.
66. Use of User Content for AI Model Training
66.1. You agree that any content you upload, post, or submit to our Services, including text, photos, videos, comments, and other materials, may be used by Marinode AI Solutions LLP for the research, development, improvement, and training of our AI models and Services.
66.2. If you do not want your content to be used for AI training, you may opt out by emailing us at info@marinode-ai.com. Please note that opting out may limit certain personalized features.
67. AI Transparency & Fairness
67.1. You understand and acknowledge that our AI models and algorithms are proprietary and may not be fully transparent or explainable.
67.2. We do not guarantee the fairness, bias-free output, or transparency of our AI-generated content.
68. Non-Discrimination & Inclusivity
68.1. Marinode AI Solutions LLP prohibits discrimination or harassment on the basis of race, gender, age, religion, disability, sexual orientation, or any other protected characteristic in the use of our Services.
68.2. We are committed to fostering a diverse, inclusive, and respectful user community.
69. Export Control & Trade Compliance
69.1. You agree to comply with all applicable export control and trade sanction laws and regulations, including but not limited to U.S. export control laws.
69.2. You may not use the Services in or for the benefit of any individual or entity subject to embargo or other trade restrictions.
Section 70: App Store and Platform Availability
70.1 The Platform and its associated Services may be made available through various third-party distribution channels, including but not limited to:
- The Google Play Store
- The Apple App Store
- Direct downloads from the official Company website or authorized web portals.
70.2 Users acknowledge that access, availability, and functionality of the Platform may vary depending on the distribution channel and the technical requirements of the respective platforms.
70.3 Marinode AI Solutions LLP reserves the right to add, remove, or modify distribution methods for the Platform at any time without prior notice. Users expressly agree that:
(a) The Company may choose to discontinue support for specific app stores or platforms at its sole discretion.
(b) Users’ rights and obligations under these Terms shall continue to apply regardless of the method through which the Platform is accessed.
70.4 Where applicable, Users agree to comply with the respective terms, policies, and usage guidelines imposed by the third-party platforms (e.g., Google Play Terms of Service, Apple App Store Terms of Service, or other applicable agreements).
70.5 The Company disclaims all responsibility for third-party platform outages, policy changes, or technical restrictions that may affect the User’s ability to access or use the Platform. Users are solely responsible for ensuring that their device and operating system meet the technical requirements for using the Platform via any such app store or direct web-based access.
Section 71: Billing, Payments, and Refund Policy
71.1 Billing Descriptors
The Company’s billing descriptor (the label that appears on a user’s financial statement) may or may not vary based on the payment method and region. Users acknowledge and agree that:
(a) The billing descriptor may show “Marinode AI Solutions LLP” or similar variations.
(b) Variations in billing descriptors are determined by third-party payment processors, and the Company disclaims responsibility for any confusion arising from these variations.
(c) Users are encouraged to retain payment confirmation emails and to review their financial statements regularly.
71.2 Accepted Payment Methods
The Platform currently supports multiple payment methods and reserves the right to add or remove such methods in its discretion.
including but not limited to:
- Credit cards, debit cards, and UPI (where available).
- Payments through third-party app store partners (e.g., Google Play, Apple App Store).
- Any other payment methods or integrations introduced by the Company in the future.
71.3 Automatic Renewals and Recurring Charges
For Users enrolled in paid subscriptions or recurring plans:
(a) Users authorize the Company to charge their payment method for renewal fees at the current rate.
(b) Users can cancel automatic renewals at any time through the subscription-management feature of the relevant app marketplace (e.g., Google Play, Apple App Store) or via the in-app billing settings. Cancellations take effect at the end of the current paid period in accordance with marketplace policies and applicable RBI e-mandate rules.
(c) It is the User’s responsibility to keep payment information up to date.
71.4 Refund Policy
Unless expressly stated otherwise or required by Applicable Law:
(a) All fees paid for the Platform’s paid features, subscriptions, or purchases are non-refundable.
(b) No refunds shall be issued for partially used subscription periods or feature unlocks.
(c) Except where a refund is required by non-waivable consumer-protection laws (for example, statutory cooling-off periods or failed digital delivery), all fees are non-refundable. Any legally mandated refund will be processed through the original payment method and will not exceed the amount expressly required by such law.
71.5 No Resale of Services
Users agree not to resell, sublicense, or otherwise transfer any subscription, access, or other Platform entitlements to third parties without the Company’s explicit written consent.
71.6 Third-Party Payment Processors
For payments made through third-party app stores (e.g., Google Play, Apple App Store):
(a) Users acknowledge that their transactions may or may not be governed by the app store’s payment policies (including refund rules and billing descriptors).
(b) The Company disclaims any liability for app store payment issues beyond its direct control.
71.7 Fraudulent Activity
The Company reserves the right to suspend or terminate User access in cases of suspected fraud, misuse of payment methods, or chargeback abuse. Users remain responsible for all amounts incurred under their Account, regardless of subsequent chargebacks or disputes.
71.8 Changes to Fees and Pricing The Company may, at its sole discretion, increase or change the fees and charges for the Platform’s paid features or subscriptions at any time. Users will be notified of any such change via in-app notifications, email, or updates to these Terms. Continued use of paid features or subscriptions after such notification constitutes acceptance of the updated pricing.
71.9. Cancellation Methods for Auto-Renewals
Users may cancel automatic renewals for paid subscriptions using one of the following methods, depending on the purchase channel:
(a) If purchased via the Apple App Store or iOS app, users must manage subscriptions through the iTunes Account settings on their device; (b) If purchased via the Google Play Store, users must manage subscriptions through the Subscriptions section of the Google Play app; (c) If purchased through the Platform’s web application, users may manage subscription changes in the “Account” or “Billing” section; (d) If purchased via a bundle or partner program, cancellations must be managed through the partner’s designated process or platform.
The Company is not responsible for cancellations not properly executed through the above methods.
Section 72: User Conduct and Prohibited Uses 72.1 User Conduct Users agree to use the Platform solely for lawful purposes and in a manner consistent with these Terms. Users shall not: (a) Use the Platform in any way that violates Applicable Law, including export control laws and sanctions; (b) Use the Platform to harass, abuse, threaten, or harm any other person or entity; (c) Engage in any fraudulent, misleading, or deceptive practices while using the Platform.
72.2 Prohibited Uses Users expressly agree not to: (a) Upload, distribute, or transmit any material that:
Contains viruses, malware, or any other harmful software;
Infringes intellectual property rights or privacy rights of any third party;
Is unlawful, offensive, defamatory, libelous, obscene, pornographic, or otherwise objectionable. (b) Circumvent or disable any technical or security measures of the Platform; (c) Use the Platform in a manner that disrupts, disables, or impairs its performance or functionality for others; (d) Access the Platform by automated means (e.g., bots, scrapers, scripts) without explicit written permission. (e) Attempt to probe, scan, or test the vulnerability of any system or network connected to the Platform without prior written authorization. (f) Use the Platform for commercial activities without explicit written authorization, except where explicitly permitted.
72.3 Consequences of Violation Violation of this section may result in: (a) Immediate suspension or termination of the User’s access to the Platform; (b) Reporting to relevant authorities for further action where required by law; (c) Pursuit of legal remedies, including claims for damages, costs, and injunctive relief.
72.4 User Responsibility Users remain solely responsible for any consequences arising from their misuse of the Platform or any violation of this section, including indemnifying the Company against any third-party claims or regulatory actions resulting from such misuse.