Global Carrier Boosts Uptime with On-Vessel RAG

Context

A leading global shipping company operating a fleet of 30+ bulk carriers faced significant challenges with vessel downtime. Critical machinery failures required engineers to spend hours, sometimes days, manually searching through thousands of pages of PDF manuals, often leading to prolonged repairs and costly charter-party claim risks.

Solution

Marinode-AI deployed its Marinode RAG engine on hardened edge appliances across the fleet. Over 500 technical manuals, SOPs, and historical repair logs per vessel were ingested into the system. The platform was configured for air-gapped operation, ensuring full functionality without reliance on satellite connectivity.

"Marinode's AI is like having our best chief engineer on every vessel, 24/7. The ability to ask a question about a fault code and get an exact page reference from a manual in seconds is a game-changer for our operational efficiency."

Rollout & Outcomes

The solution was rolled out to five pilot vessels over a two-week period, with fleet-wide deployment completed in under three months. Crew members were trained via a 30-minute webinar. The system provided an immediate, measurable impact on maintenance operations and crew confidence.